Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead the operations of critical data centers, ensuring the availability and efficiency of infrastructure while driving incident management and continuous improvement initiatives.
Job Technologies
Your role in the team
- The Operations Director (m/f/d) for Data Centers is responsible for the strategic leadership, operational performance, availability, security, and delivery of customer services at one or more mission-critical data center locations.
- The role includes responsibility for all aspects of critical plant operations, including electrical and mechanical systems, coordination of network support, maintenance programs, operational governance, compliance, personnel management, incident management, as well as continuous improvement initiatives.
- The Director ensures that all locations meet the highest standards of availability, reliability, security, and efficiency while supporting customer SLAs and the company's growth objectives.
- Management of daily operations of mission-critical data center facilities.
- Ensuring the continuous availability and reliability of critical infrastructure systems, including: UPS systems, generators, switchgear, HVAC/cooling systems, BMS/EPMS platforms, fire suppression systems.
- Ensuring operational readiness in accordance with SLAs and internal operational procedures.
- Promotion of operational excellence programs to improve availability, resilience, efficiency, and risk mitigation.
- Leadership and development of Data Center Operations Managers, Facility Engineers, shift technicians, and support staff.
- Development of personnel models, succession planning, and training programs.
- Promotion of a culture of safety, accountability, process compliance, and continuous improvement.
- Conducting performance management, mentoring, and career development.
- Overall responsibility for incident response processes during critical events.
- Leading root cause analyses (RCA) and implementing corrective actions.
- Leading change management reviews for maintenance and operational activities.
- Ensuring that all processes comply with the standards for Change Management, MOP, SOP, and EOP.
- Monitoring of preventive, predictive, and corrective maintenance programs.
- Management of service providers and service contracts for critical infrastructures.
- Ensuring that maintenance work is carried out without disrupting customers.
- Monitoring of asset lifecycle management as well as investment and replacement planning.
- Central operational contact for clients and internal stakeholders.
- Support with audits, sales opportunities, reporting, and SLA management.
- Ensuring that operational services meet contractual obligations and customer expectations.
- Ensuring compliance with the following standards: ISO 27001, ISO 22301, SOC standards, occupational health and safety regulations, environmental and energy standards.
- Leading audit preparations and corrective actions.
- Ensuring operational readiness for Business Continuity and Disaster Recovery.
- Responsibility for operational budgets, forecasts, and cost control.
- Support in capacity planning and expansion projects.
- Contribution to strategic planning for scalability and efficiency enhancement.
- Promotion of sustainability and energy optimization measures, including PUE improvement programs.
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Our expectations of you
Education
- Bachelor's degree in Engineering, Facility Management, Electrical Engineering, Mechanical Engineering, or a related field.
Qualifications
- Solid technical knowledge in: electrical distribution systems, mechanical cooling technology, critical power supply systems, data center standards.
- Good understanding of the development and implementation of MOP/SOP/EOP.
Experience
- More than 10 years of experience in operating mission-critical systems or data centers.
- At least 5 years of leadership experience in senior positions, ideally in colocation, hyperscale, or critical infrastructure.
- Experience in leading 24/7 teams.
- Proven experience in incident management and operational control models.
- Experience in dealing with service providers and contractors.
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What we offer
- There is an attractive compensation package plus bonus.
- Company pension scheme and capital-forming benefits.
- 30 days of vacation.
- 20 days workation.
- A hybrid, highly flexible working environment that adapts to your wishes and needs.
- Whether full-time or part-time - we find the right solution together.
- 50 € monthly tax-free benefit via the Spendit-Card - in addition to salary.
- A versatile range of tailored training programs that bring you closer to your goals.
- A long-term secure job with exciting development opportunities in a financially strong company with a start-up character that is open to new ideas and ready for change.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
maincubes Holding & Service GmbH
maincubes Holding & Service GmbH, based in Frankfurt am Main, is a provider of data center services. The company emphasizes highly available, secure, and powerful infrastructure specifically designed for mission-critical IT environments and the demands of growing digital workloads.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Director Data Center Operations
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
