Logo Paymenttools

Senior Site Reliability Engineer

Job

  • Level
    Senior
  • Job Field
    IT, DevOps, Back End
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Cologne
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you develop scalable systems, automate processes, optimize metrics, and closely collaborate with product teams to continuously enhance the reliability of our applications.

    Job Technologies

    Your role in the team

    • Paymenttools is committed to transforming the payment landscape for merchants in Europe. With more than 4.4 billion visitors annually in our over 15,000 REWE Group stores and travel agencies across 21 countries, we know exactly what consumers and merchants need when it comes to payments. We firmly believe in making payments seamless and invisible, and linking them with Value Added Services within a reliable identity service. Our mantra: #wesolvepayn. We combine cutting-edge technology with strict security to protect sensitive payment data while fostering innovation in a cloud-native technology environment.
    • We are currently building a strong Site Reliability Engineering (SRE) function and are looking for a (Senior) Site Reliability Engineer to help establish Reliability as a core engineering discipline across the entire company. This is not a traditional operations role. The focus is on engineering: building systems that scale, handle failures in a controlled manner, recover automatically, and continuously improve how we operate these systems.
    • You collaborate with product teams and advise them on topics such as "Reliability" and "Production Readiness" for their services.
    • You implement, automate, and improve our services, infrastructure, tools, tasks, and processes to increase efficiency and reduce errors.
    • You identify, monitor, measure, and optimize key metrics for our systems.
    • You participate in on-call duty and resolve incidents across various services and at all levels of our development stack.
    • You foster a culture of continuous learning from our incidents and develop ways to prevent them in the future.
    • It is important for you to ensure compliance with the security and regulatory requirements for our payment systems.
    • You drive projects forward from end to end.

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    Our expectations of you

    Qualifications

    • You are proficient in at least one programming language (e.g., Go, Java, Python).
    • You are familiar with Observability and know what and how to measure (e.g., Prometheus, Grafana, Loki, Golden Signals, SLOs, Error Budgets).
    • You communicate fluently and concisely in English at all levels of the organization.

    Experience

    • You have several years of relevant experience as a Site Reliability Engineer, DevOps Engineer, or in a similar role in the development, construction, and operation of large production systems.
    • You have experience with Cloud & Containers; we use GCP, Kubernetes.
    • You have experience with IaC, we use Terraform.

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    What we offer

    • Germany Ticket, subsidized subscription
    • €000 annual development and training budget + internal training platforms
    • Discounts on travel, fashion, technology, and more through our Corporate Benefits
    • REWE discount card for price reductions at retailers of the REWE Group
    • JobRad, affordable bicycle leasing!
    • Company pension scheme
    • We are hybrid
    • Flexible working hours that suit your workflow, your time is important!
    • Responsibility from Day One
    • Work with modern and agile software such as Google Workspace, Slack, Asana, Jira, Lattice, Miro, and Confluence.
    • Company events such as hackathons and company days

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Cologne

      Nordrhein-Westfalen

      Germany

    This is your employer

    Paymenttools

    Paymenttools

    Paymenttools is a modern payment service provider based in Cologne, specializing in optimizing cashless payment transactions for merchants across Europe. As a re-startup of the REWE Group, the company offers innovative payment solutions and additional services that are accessible in over 15,000 REWE stores as well as for external merchants. Paymenttools places great importance on security and user-friendliness, combining advanced technology with common payment methods.

    Description

  • Company Type
    Startup
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo Paymenttools

    Senior Site Reliability Engineer

    Location
    Cologne
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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