Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Salary
- 18 to 18€ Gross/Hour
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle tickets in 1st/2nd level support, assist with onboarding new employees, maintain hardware and software, and ensure structured documentation in knowledge management.
Job Technologies
Your role in the team
- Do you feel at home in the IT sector and it's exactly your thing? Then provide our employees with optimal technical support.
- You will henceforth reinforce the knowledge gained during your studies with practical experience in the field service sector.
- Your skills are required in ticket handling for 1st/2nd level support or in the onboarding process for new employees.
- You assist in the maintenance and management of hardware and software systems.
- An important pillar for us is our data. You ensure an efficient filing structure within the framework of our knowledge and document management.
- You support projects in Service Management and independently take on your own sub-projects.
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Our expectations of you
Qualifications
- A high level of service orientation and willingness to learn characterize you, as does a structured way of working and quick comprehension.
- Additionally, you master MS Office like a pro and are highly communicative.
- Great enthusiasm for diversity and the desire to help others with their technical challenges.
Experience
- You are studying IT, Computer Science, Business Informatics, or a related field — preferably with some initial practical experience in these areas and good German language skills, both written and spoken.
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What we offer
- What matters to us is who you are - with an open 'Du' culture, lived diversity, and where possible, without unnecessary dress codes.
- Flexible working hours of 15-20 hours per week with flextime and remote work, plus the possibility of full-time during semester breaks.
- Well covered with accident insurance, exclusive discounts through Corporate Benefits, and a subsidy for public transportation for your commute.
- Support from our internal Mental Health Team, professional counseling through the Fürstenberg Institute (EAP), and discounted Urban Sports membership.
- Customized onboarding plus buddy for your perfect start.
- Learn and grow in our in-house aKADEmy with personalized training and practical workshops.
- Tariff-based remuneration (€18.97/hour) plus holiday and Christmas bonuses, and 30 days of vacation.
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Benefits
More net
Work-Life-Integration
Job Locations
This is your employer
DR. KADE Pharmazeutische Fabrik GmbH
Wir machen Lebensqualität für Menschen auf der ganzen Welt. Dafür steht DR. KADE als unabhängiges Familienunternehmen. Als produzierendes Pharmaunternehmen setzen wir seit jeher auf Qualität Made in Germany. Unsere wichtigsten Kompetenzfelder: Gynäkologie, Proktologie, Gastroenterologie und Vitamine. Mit unseren hochwertigen Produkten und ganzheitlichen Therapiekonzepten entwickeln wir hervorragende Lösungen für eine bessere Gesundheit.
Description
- Founding year
- 1886
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Working student IT - 1st/2nd level support
- Salary
- 18 to 18€ Gross/Hour
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
