Specialist Customer Services & Quality & Marketing - SAP CS

Rheinmetall AG

Job

In this role, you will manage the SAP CS module, coordinate SAP and non-SAP applications, and lead innovative projects to optimize customer services while developing technical solution concepts.

Job summary

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Job technologies

Your role in the team

  • Responsible for module support and customization within the 'Customer Services' services as well as other non-SAP applications.
  • Responsibility for coordinating colleagues and topics in the application areas (SAP or non-SAP).
  • Standardization and harmonization as well as optimization and further development of our system and application landscape and the services in the 'Customer Services' area, including towards SAP S/4.
  • Active participation in innovative AMS projects, from planning, coordination, and implementation to taking on (partial) project management.
  • Consulting and supporting our Business Partners in the context of process management and optimization, redevelopment, and design of business processes within the application landscape in the 'Customer Services' area.
  • Participation in the development of technical solution/implementation concepts as well as realignment of existing applications, primarily in the Logistics sector.
  • Support of key users in the business for the SAP module CS as well as non-SAP applications in 2nd and 3rd level support.

Our expectations of you

Education

  • Successfully completed university studies in (business) informatics, economics, or an apprenticeship with a comparable background.

Qualifications

  • Extensive knowledge in the field of aftersales and related logistics processes.
  • Good to very good knowledge in the SAP CS area and related SAP ERP modules (Customizing; debugging desirable and ideally programming skills).
  • Good German and English language skills, both written and spoken.

Experience

  • At least 5-7 years of professional experience in consulting and application management, particularly in SAP CS.
  • Several years of experience in managing external service providers and coordinating internal colleagues.
  • Several years of comprehensive experience in operations and user support for logistics-related applications (SAP and non-SAP).

What we offer

  • At our locations, we offer you: Employee profit sharing.
  • Attractive compensation.
  • Flexible working hours and remote work.
  • Company pension scheme.
  • Fitness and health offerings.
  • Bike leasing.
  • Corporate Benefits Platform.
  • Germany Ticket as a job ticket.
  • Individual and diverse external and internal development opportunities, including the Rheinmetall Academy and an e-learning platform.
  • Professional onboarding process supported by a digital onboarding tool.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Dusseldorf
    Nordrhein-Westfalen, Germany
  • Location Kassel
    Hessen, Germany
  • Location Berlin
    Germany
  • Location Südheide
    Niedersachsen, Germany
  • Location Bremen
    Bremen, Germany
  • Location Kiel
    Schleswig-Holstein, Germany

About your employer

We are the driving force behind the automotive and defense industries. Through our innovative strength and technological expertise, we lead both sectors. We are now systematically building on our strength to achieve our goal.

Company type
Established Company
Work model
Full Remote, Hybrid, Onsite
Industry
Vehicle Manufacturing, Supplier · Industry, Production

Employer reviews

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Specialist Customer Services & Quality & Marketing - SAP CS

Rheinmetall AG