Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle tickets in 2nd level support, document processes, liaise with service providers, and assist in IT projects as well as the lifecycle management of client hardware and peripherals.
Your role in the team
- You handle tickets in 2nd Level Support or forward them professionally to our service providers or other teams.
- They manage our external service providers.
- You are responsible for documenting processes and systems.
- You assist with the lifecycle of our client hardware and peripherals.
- You will be involved in our local as well as cross-site IT projects.
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Our expectations of you
Education
- You have completed training as an IT specialist (m/f/d), IT systems electronics technician (m/f/d), IT systems salesperson (m/f/d), IT commerce specialist (m/f/d), or possess a comparable qualification.
Qualifications
- You possess a high level of communication skills, teamwork, and resilience.
- You have good spoken and written skills in German and English.
Experience
- You already have professional experience in the IT environment, including in 2nd Level support.
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What we offer
- Location: Hamburg.
- Entry level: Direct entry - With professional experience.
- Working mode: Hybrid work.
- Working hours: Full-time.
- Employment type: permanent.
- Part of the group: Diehl Aviation.
- Start: immediately.
- Applications from severely disabled employees (m/f/d) will be given preferential treatment if they are equally qualified. If you wish, please voluntarily indicate your SB status in your application.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
Diehl Stiftung & Co. KG
Diehl Controls is a global leader in the household appliances and HVAC/R industry. We offer top-notch solutions and innovative products, covering everything from development to industrialization and high-tech production.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT - System Administrator Workplace Management
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
