Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Grünberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the operation and further development of our Salesforce platform, automate processes, and create reports to maximize data quality while supporting users across the EMEA region.
Job Technologies
Your role in the team
- As a Salesforce Administrator (m/f/d), you ensure that our Salesforce landscape functions reliably and is optimally aligned with the requirements of our business units.
- In this role, you will support our users across the entire EMEA organization, further develop existing processes, and implement new requirements using the Salesforce platform.
- In addition to daily operations, your focus is on automating processes, ensuring high data quality, and the needs-based further development of our Sales Cloud and Service Cloud.
- In national and international projects, you work closely with business units, internal teams, and external service providers.
- You are responsible for the daily operation of our Salesforce landscape and are the first point of contact for users across the entire EMEA organization.
- You coordinate incoming second-level tickets within the team and escalate to external service providers if necessary.
- With Salesforce Flow and other click-based tools, you develop and optimize solutions to automate our business processes.
- Managing user access, profiles, roles, and permission sets is part of your responsibilities, as well as maintaining the associated documentation and ensuring compliance with applicable policies.
- You gather requirements from the business units together with the respective responsible persons and translate them into practical Salesforce configurations.
- You create and further develop meaningful reports and dashboards to support sales and forecasting.
- Through deduplication, data imports, and exports, you ensure high data quality while also managing integrations with connected systems, such as our ERP system.
- In addition, you support national and international Salesforce projects, plan user training sessions, and oversee the implementation of new features until successful adoption in daily work.
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Our expectations of you
Education
- A relevant university degree in Business Informatics, Computer Science, or a comparable qualification would be desirable but is not a prerequisite.
Qualifications
- You hold a Salesforce Administrator certification.
- Additional qualifications such as Advanced Administrator or Platform App Builder are advantageous.
- You have already worked as a Salesforce Administrator for several years and are well-versed in both the Sales Cloud and the Service Cloud.
- Knowledge of Marketing Cloud Account Engagement, formerly Pardot, is a plus.
- You communicate confidently and clearly with various stakeholders.
- In doing so, you consistently focus on the requirements and needs of the users.
Experience
- What matters most to us are your Salesforce certification and your practical experience.
- You have solid practical experience in working with Salesforce Flow and automating business processes.
- Experience with Apex or another object-oriented programming language is also advantageous but not mandatory.
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What we offer
- You will receive 30 days of annual leave, a flexitime account, as well as holiday and Christmas bonuses.
- For a secure future, we offer you employer-funded retirement plans and asset-building benefits.
- We support families through a kindergarten subsidy.
- Remote work is possible by arrangement.
- We subsidize your meals at our company restaurant "KostBar," whether for breakfast or lunch.
- We not only provide parking spaces but also eMobility charging stations.
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Benefits
Work-Life-Integration
Food & Drink
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Topics that you deal with on the job
Job Locations
This is your employer
Bender GmbH & Co. KG
The Bender GmbH & Co. KG is a globally active, midsize, family-owned company that is a successful pioneer and market leader for top-quality electrical safety products and solutions.
Description
- Founding year
- 1946
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Electronics, Automatization
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.5Workingconditions
3.8Culture
3.7Engineering
3.0
Salesforce Administrator
- Location
- Grünberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
