Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Your role in the team
- Responsibility for 1st and 2nd level support.
- Acceptance, analysis and resolution of incoming fault reports in the area of hardware and software.
- Documentation of error situations that have occurred.
- Forwarding unresolved issues to 3rd level support.
- Installation and configuration of hardware and software.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or comparable qualification.
Qualifications
- Good knowledge of common hardware and software.
- Service and customer-oriented approach.
- Analytical thinking skills and strong communication skills.
Experience
- At least 2 years of professional experience in support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter 1st & 2nd Level
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
