Job
In this role, you will manage business applications, analyze errors, develop sustainable solutions, create SQL queries, document your work, coordinate updates, and implement new software solutions.
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Your role in the team
- As an Application Support Specialist (m/f/d), you support several business applications and are the first point of contact for users with questions, issues, and technical challenges.
- You analyze the causes of errors, develop sustainable solutions, and document your work clearly in the systems used.
- Your core responsibilities include administering users, permissions, and applications, as well as creating SQL queries, reports, and analyses.
- In addition, you coordinate updates, test new software versions, and ensure the smooth operation of applications within your area of responsibility.
- Working closely with the business departments, you analyze processes, gather requirements, and develop tailored software solutions.
- You independently prepare needs analyses as well as requirements specifications and functional specifications, and evaluate external solution proposals in terms of functionality and cost-effectiveness.
- Your responsibilities are rounded out by introducing new applications, supporting IT projects and company integrations, and managing service providers, including comparing proposals, negotiating prices, and coordinating projects.
Our expectations of you
Education
- You have successfully completed vocational training or a degree in IT, or have an equivalent qualification gained through several years of practical experience working with enterprise applications.
Qualifications
- You independently familiarize yourself with new software solutions, processes, and requirements in a structured manner and with a high degree of initiative.
- You enjoy collaborating with users and business departments, enabling you to capture and document requirements clearly and translate them into tailored solutions.
- Even when managing multiple projects and tasks at the same time, you always keep deadlines, priorities, and business considerations in mind.
- Your confident demeanor and negotiation skills are particularly effective when working with external service providers and software vendors.
- You have knowledge of SQL and a good understanding of data, interfaces, and software implementations.
- In addition, you have excellent German skills at C1 level or above and are willing to work on-site at our Lünen location regularly and collaborate closely with the specialist departments.
Experience
- Ideally, you have already gained experience in application management, IT support, or supporting business applications and are keen to continuously expand your knowledge.
What we offer
- Attractive employment package: permanent employment contract, performance-based compensation, flexible working arrangements, and 30 days of annual leave (plus additional days off on December 24 and 31).
- Bike leasing: Stay sustainably mobile with bike leasing—and keep fit affordably and easily.
- RECADEMY: With our digital learning platform, we support your development at your own pace.
- Employee discounts at over 400 partner companies: Save on a wide range of products with exclusive employee discounts.
- Great teamwork: An appreciative work environment with an open company culture that focuses on collaboration and a harmonious working relationship.
- Flat hierarchies: A structure that enables quick decision-making and encourages initiative.
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
At REMONDIS, we believe in the power of ideas. We turn waste into valuable resources, biomass into energy, and water into life. With more than 30,000 employees worldwide, we develop holistic solutions that balance progress with resource conservation. Together, we can make a difference, again and again, all over the world.
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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