Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bamberg, Munich
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You ensure the smooth IT operation for our users and respond to inquiries via phone, email, and ticket system.
- The installation, configuration, and troubleshooting of peripheral devices, Windows operating systems, as well as Microsoft Windows client/server environments are part of your responsibilities.
- There, you analyze software and hardware errors and perform solution-oriented troubleshooting.
- You configure and monitor virtual environments as well as server operating systems.
- Additionally, you will be responsible for ensuring transparent and comprehensible documentation through our ticketing system and regularly participate in training sessions and team meetings to stay up to date.
- You independently handle inquiries related to the telematics infrastructure, such as errors, changes, and extensions, concerning hardware, software, and user management.
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Our expectations of you
Education
- You have completed vocational training as an IT specialist (m/f/d) or hold a comparable qualification with initial experience in IT support, and ideally, you already have professional experience with an IT service provider. Alternatively, you have a technical education and are seeking the right entry point.
Qualifications
- You are familiar with network technology, virtualization, and Windows Server.
- Knowledge in the field of telematics infrastructure is also desirable.
- Customer contact is exactly your thing and you are interested in new technologies.
- With your friendly and approachable manner, you inspire and support our clients — even in difficult situations — and resolve issues as quickly as possible.
- You are team-oriented and communicative, committed to continuous development, and characterized by a reliable work ethic.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
medatixx GmbH & Co. KG
At medatixx GmbH & Co. KG, we are a leading provider of software solutions for doctors in private practice. Our solutions are intuitive and easy to use, so you can focus on what's most important: your patients.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Internet, IT, Telecommunication
IT administrator in technical support
- Location
- Bamberg, Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
