Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ulm
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- As an IT expert, you will handle fault reports and take on the role of the first point of contact for complex IT problems in 2nd level support for our contract customers.
- In this context, you analyze complex disruptions in the customer infrastructure, identify possible sources and resolve the causes.
- You are responsible for the IT administration and further development of customer environments, e.g. in the areas of servers, storage, backup, network, virtualization, Microsoft server environments.
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Our expectations of you
Education
- Completed vocational training in the IT sector
Qualifications
- Solid IT basic knowledge and the willingness to deal with new topics
- Very good knowledge in at least two of the above areas: Storage, virtualization, backup solutions, network, Microsoft infrastructure (AD, Exchange, Windows Server, Azure, O365, etc.) or Citrix XenDesktop
- Personally, we particularly like your willingness to work on-site with customers and to take on projects.
Experience
- Project experience or several years of professional experience in 2nd level support with IT data center infrastructures
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Ulm
Baden-Württemberg
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Servicedesk Agent 2nd Level
- Location
- Ulm
- Working Model
- Hybrid, Onsite
