Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Püttlingen, Sulzbach
- Working Model
- Onsite
Job Summary
In this role, you handle issues and requests in 1st and 2nd level support, perform endpoint management, and administer hospital-specific systems as well as standard applications.
Your role in the team
- Acceptance and processing of disturbances and requirements within the scope of 1st and 2nd level support as well as documentation in the deployed ticket system.
- Device management and deployment according to central standards.
- Network support in collaboration with the central IT.
- Administration of hospital-specific systems and standard software.
- Design, support, and implementation of IT projects.
- Collaboration with downstream support units such as the central data center and external service providers.
- Continuous updating and creation of operational, process, and system documentation.
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Our expectations of you
Education
- Completed training as an IT specialist (m/f/d), IT systems electronics technician (m/f/d), a comparable qualification, or a completed degree in 'Computer Science'.
Qualifications
- Knowledge of relevant standard hardware and software, as well as experience with mobile Apple devices.
- Targeted communication - very good German language skills in spoken and written form.
- Collegial, team-oriented behavior and the ability to collaborate constructively even with other professional groups.
- Willingness to perform, quality awareness, and independent working style.
- High communication skills and a strong service orientation.
- Willingness to continuous learning.
Experience
- Several years of experience in IT support.
- Experience in healthcare is desirable but not required.
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What we offer
- A welcoming culture with structured onboarding.
- Attractive remuneration according to TV DRV KBS with all the benefits of public service, including retirement provisions.
- Free company supplementary health insurance in partnership with Knappschaftskliniken, including premium accommodation and catering options.
- Active promotion of your professional and personal development, including a range of internal and external training opportunities.
- Flexible participation in mandatory training through our e-learning program.
- Active support for healthcare through an established corporate health management.
- Support for work-life balance through flexible working hours and the possibility of part-time employment.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Job Locations
This is your employer
Knappschaft Kliniken GmbH
Knappschaft Kliniken GmbH is part of the network system of the German Pension Insurance Knappschaft-Bahn-See and operates several hospitals and medical facilities. They specialize in basic and standard care as well as top-level medicine at a university level, offering numerous certified high-performance centers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Field Service Employee
- Location
- Püttlingen, Sulzbach
- Working Model
- Onsite
- Diversity
- Open for all genders
