Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Your role in the team
- Care and support for all users in all IT-related questions regarding hardware and software.
- Classification, prioritization and documentation of incoming tickets via email, telephone and remotely.
- Acceptance, analysis and resolution of client errors and their resolution.
- Ensuring the smooth operation of the IT infrastructure used.
- Installation, configuration and administration of servers and applications.
- Participation in IT projects and user training.
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Our expectations of you
Education
- Successfully completed training in the IT field or comparable qualification.
Qualifications
- In-depth knowledge of current Microsoft products and standard hardware.
- Committed, self-responsible and independent way of working.
- Strong customer and service orientation as well as problem-solving skills.
Experience
- Ideally, initial experience in user helpdesk and technical support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT staff 1st & 2nd level
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
