Job
- Level
- Experienced
- Location
- Heilbronn
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you take on first-level support for employees, manage IT systems, monitor networks, and assist with issue resolution and documentation of implemented solutions.
Job Technologies
Your role in the team
- You will take on the first-level support for our employees and serve as the contact person for recurring and non-standardized IT inquiries.
- You operate and maintain IT systems within established processes and apply existing, various procedures for troubleshooting.
- You monitor network, server, communication, and security systems to ensure smooth operations.
- You also identify underlying issues, assess their scope and cross-cutting relevance, and escalate them appropriately to the responsible parties.
- You advise and support users in incident reception and resolution.
- You assist in coordinating tasks within your area of responsibility.
- You create and review documentation of the implemented solutions.
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Our expectations of you
Education
- You have completed relevant vocational training in the IT field (e.g., IT specialist, IT systems electronics).
Qualifications
- You possess in-depth or versatile expertise in IT administration.
- You have very good knowledge of Microsoft Client components.
- You work analytically, conceptually, and in a structured manner.
- You are characterized by solid problem-solving skills and a service-oriented approach.
- Above-average commitment, flexibility, and initiative, as well as the ability to work independently, team-oriented, and results-driven, complete your profile.
- Class B driver's license.
Experience
- You have experience in project collaboration.
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What we offer
- Work in a forward-looking, collegial company with room for creativity and personal responsibility.
- Interesting and varied tasks as well as modern work equipment.
- Attractive compensation package including holiday and Christmas bonuses.
- Flexible working hours, good work-life balance.
- Good opportunities for further training.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
ZEAG Energie AG
Schon vor 130 Jahren lieferten wir als erstes deutsches Unternehmen Drehstrom und leisteten damit einen wichtigen Beitrag zur industriellen Entwicklung. Heute bauen wir unsere Energienetze zu komplexen Infrastrukturen aus und beziehen dabei das gesamte Energiesystem ein.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Power Sector, Economy
IT Service Desk Administrator
- Location
- Heilbronn
- Working Model
- Onsite
- Diversity
- Open for all genders
