Job
- Level
- Experienced
- Location
- Berlin, Brandenburg an der Havel, Sachsen bei Ansbach
- Working Model
- Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will implement navify Digital Solutions in laboratories, execute migrations, configure workflows, analyze errors, and train clients. You will also assist in system presentations and updates.
Job Technologies
Your role in the team
- The Information Solutions unit is responsible for technical and application customer service as well as the service for digital solutions.
- In your role as a system administrator for workflow applications, your responsibilities include:
- You are independently responsible for the implementation of navify Digital Solutions (a middleware solution for controlling laboratory automation systems), from preparation, through installation and system configuration, to training and final handover to clients.
- You independently carry out extensive migrations from existing to future navify Digital Solutions for our clients across Germany.
- You coordinate the essential content and details for workflow configuration with clients as well as external and internal interfaces.
- You are passionate about conducting independent root cause analyses on Roche Navify Digital Solutions on-site and providing telephone customer support.
- Furthermore, you support the sales organization with tenders, system presentations on-site or accompanying reference visits.
- The independent execution of updates to navify Digital Solutions and the integration of new analysis systems into the software are also part of your responsibilities.
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Our expectations of you
Education
- For the role of System Administrator (m/f/d), you have successfully completed a degree (B. Eng, M. Eng/M. Sc., Dipl. Ing.) in Medical Technology/Biomedical Engineering, Technical Informatics/Information Technology, or Automation Technology.
Qualifications
- Furthermore, you have extensive knowledge in configuring medical software and possess comprehensive expertise in databases (Caché and Oracle), as well as familiarity with SQL programming.
- You have developed a solid knowledge in the areas of hospital networking and network technology, as well as with IT interfaces.
- You are passionate about service delivery and fieldwork tasks, highly organized, and possess a high degree of initiative and self-motivation.
- You are highly experienced in the application of control/operational software, and you are very proficient in handling IT systems (networks, Microsoft Server operating systems, and applications).
- You have knowledge of workflows and processes in large medical laboratories and are interested in configuring IT systems.
- You have a talent for understanding complex contexts, condensing intricate content, and communicating it simply and understandably.
- You speak English fluently, even in technical environments.
- You possess a driver's license, look forward to nationwide business trips in Germany, and are willing to take on emergency and standby duties, including weekends and public holidays.
Experience
- Furthermore, you ideally have at least 3 years of professional experience in field service within the diagnostics sector.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Roche Pharma AG
More than 94,000 people are doing pioneer work in healthcare worldwide with Roche. Together we have developed into a research-oriented healthcare company that is world-leading.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
System Administrator Information Solutions
- Location
- Berlin, Brandenburg an der Havel, Sachsen bei Ansbach
- Working Model
- Onsite
- Diversity
- Open for all genders
