Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will install and configure IT hardware on-site, assist users with technical inquiries, and document troubleshooting processes for seamless IT projects in the public sector.
Your role in the team
- Technical inquiries? Industry-specific issues? Both our clients and your colleagues know you as a competent point of contact.
- As a support specialist in the public sector, you install and configure hardware for users, such as laptops, peripherals, and printers, and assist with commissioning.
- On-site, you work on our IT projects and take on the role of the first point of contact in the "IT Bar," addressing users' concerns and ensuring their resolution.
- To ensure your work remains transparent, you document the steps you have taken carefully.
- From minor errors to cross-disciplinary troubleshooting - you resolve disruptions, reconfigure devices after malfunctions, and organize repairs for defective hardware components.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed technical training, e.g., as an IT specialist or in a comparable professional field
Qualifications
- Excellent German skills (C1) in speaking and writing
- We are particularly impressed by your willingness to face specific challenges and to develop solutions together with your team.
- Willingness to travel, Class B driver's license
Experience
- 5 years of professional experience in end-user support
This text has been machine translated. Show original
What we offer
- With a comprehensive offering from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- You can tailor your working hours and location individually, depending on your responsibilities and in coordination with your manager.
- This showcases our attractive disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Job Locations
About Your Employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding Year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Workingconditions
4.5Culture
4.2Career Growth
4.0Engineering
4.0
IT Service Technician Public Sector
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
