Job
- Level
- Experienced
- Location
- Verl
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will operate and manage telephony systems, configure VoIP solutions, and be responsible for monitoring and ensuring the quality of voice communication.
Job Technologies
Your role in the team
- Operation and administration of telephony systems, including IP telephone systems, VoIP and SIP systems, cloud telephony, and unified communications solutions.
- Provisioning and configuration of extensions and phone numbers.
- Management of users, permissions, groups, and delegation rules.
- Configuration of call forwarding, queues, hunt groups, IVR voice menus, voicemail, and time-based routing.
- Connection and monitoring of SIP trunks, provider connections, and site couplings.
- Monitoring of voice quality, latency, jitter, packet loss, and outages, as well as analysis and troubleshooting of issues.
- Close coordination and collaboration with our network and security teams on network prioritization, VLANs, firewalls, and secure access.
- Introduction of new telephony solutions as well as support for the migration from traditional to IP-based telephony.
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Our expectations of you
Education
- Successfully completed vocational training as an electronics technician (m/f/d), IT specialist (m/f/d) for system integration, or a comparable qualification.
Qualifications
- Knowledge in the operation and administration of telephony systems and voice communication solutions.
- Knowledge of the technical requirements for VoIP environments, especially network prioritization, VLANs, firewalls, and secure access.
- Independent, structured, and reliable work approach combined with enthusiasm for new technologies.
- Strong solution-oriented and quality-conscious mindset as well as analytical thinking in dynamic and complex environments.
- Very good German skills (at least C2 level) and good English skills (at least B1 level) in speaking and writing.
Experience
- Relevant professional experience in the telephony environment.
- Experience in configuring phone numbers, permissions, and reachability functions.
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What we offer
- Exciting tasks in an international high-tech company with plenty of freedom for innovative ideas and professional development.
- An open and family-oriented corporate culture with flat hierarchies and a culture of personal 'you'.
- A future-proof job at a financially stable, family-owned company.
- An attractive salary, 30 days of vacation, contributions to company pension schemes beyond statutory requirements, asset-building benefits, as well as holiday and Christmas bonuses.
- Flexible and modern working time models, including flextime and the option to compensate overtime with free time or to be paid out with a fair surcharge.
- Depending on the area of responsibility, the option to work remotely on individual days after a successful onboarding and probation period.
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Benefits
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Beckhoff Automation GmbH
Beckhoff is your reliable partner for automating your processes. On the basis of PC-based control technology, we implement open automation systems that are precisely tailored to your needs. We use a wide range of products and components in order to be able to offer you a tailor-made solution - from industrial PCs to IO and fieldbus components to drive technology and automation software.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Internet, IT, Telecommunication
IT System Administrator - VoIP and Telephony
- Location
- Verl
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
