Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Technologies
Your role in the team
- First point of contact for users in 1st-level support.
- Processing of technical inquiries and documentation of error situations that occur.
- Responsibility for the replacement and commissioning of new hardware and software components.
- Maintenance of user master data.
- Forwarding and coordination of requests to 2nd and 3rd level support.
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Our expectations of you
Education
- Completed vocational training as an IT systems clerk (m/f/d) or comparable qualification.
Qualifications
- High IT affinity and good knowledge of Windows Server 2016 and 2016, MS Exchange 2016 and Windows Client 10.
- Team spirit and high customer orientation.
- Responsible and solution-oriented way of working.
Experience
- Initial professional experience in IT support is an advantage.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Desk Specialist
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
