Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Essen
- Working Model
- Onsite
Your role in the team
- 3rd level support of customer networks
- Troubleshooting, remote analysis and solution of incidents, changes and problems
- Analysis of complex faults in the customer infrastructure and elimination of the causes
- Acceptance of inquiries and fault reports on the phone, by e-mail and in the ticket system
- Application support for our customers
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Our expectations of you
Education
- technical degree or comparable technical training
Qualifications
- Very good knowledge in at least two of the areas: LAN, WAN, WLAN or Next Generation Firewalls as well as in the design and implementation of solutions
- Certifications and technical and product-specific specializations (CCNA, CCNP or comparable)
- Structured, careful approach as well as precise and result-oriented working methods
- Strong customer and service orientation as well as communication and team skills
- car driver's license
Experience
- At least 3 years of professional experience in the field of network integration
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
Location Essen
Nordrhein-Westfalen
Germany
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2
IT Mitarbeiter 3rd Level Support
- Location
- Essen
- Working Model
- Onsite
