Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hanover
- Working Model
- Onsite
Job Summary
You install, configure, and operate client systems, provide 1st and 2nd level support, and manage network environments while assisting employees with technical queries.
Job Technologies
Your role in the team
- You are responsible for the installation, configuration, and operation of client systems.
- You ensure the smooth operation of systems, network services, and IT security solutions.
- You are responsible for user administration, including creating, modifying, and deactivating user accounts as well as managing access rights.
- You support our employees with technical questions regarding IT solutions and products.
- You perform hardware repairs, set up workstations, and configure routers and switches.
- You provide 1st- and 2nd-level support, analyze and resolve issues, and document solutions within the system and infrastructure environment.
- You manage and monitor network environments (WAN/LAN) as well as multimedia systems.
- You work on international infrastructure projects and support their successful implementation.
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Our expectations of you
Education
- You hold a degree in IT or a technology-related field or possess a comparable qualification through training and relevant professional experience.
Qualifications
- Ideally, you have already taken on the technical support of trade fairs, events, or similar occasions.
- You are a team player with strong communication skills, excellent spoken and written German skills, and proficiency in English.
- You are passionate about new technologies and enjoy tackling technical challenges.
- Knowledge of Linux systems and experience in creating Bash scripts are advantageous.
Experience
- You possess solid knowledge and practical experience in working with Windows client systems, network technologies, troubleshooting, as well as hardware and desktop support.
- You have experience with Active Directory and software deployment processes.
- Experience with PowerShell scripting is an advantage.
- Experience in support and administration of Apple MacBook devices is an advantage.
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What we offer
- Temporary Employee Exchange Program - we support you in working at our global office locations and exploring the world (e.g., Malta, Madrid, Montréal, Washington).
- Home office option and flexible working hours.
- Team events such as laser tag, escape room, or get-together at our own legendary beer wagon in Hannover - let yourself be surprised.
- Be-Active Bonus - we subsidize your fitness memberships.
- Whether by car, public transport, or bicycle - we make your commute easier with free parking (Hannover), discounted job tickets, or bike leasing!
- Subsidy for company pension scheme.
- Referral Bonus: €1500 reward for each successful candidate referral.
- And of course the usual standards such as 30 days of vacation, permanent contracts, development opportunities, coffee, tea, soft drinks & fresh fruit, office dogs, no dress code, and much more.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Hornetsecurity GmbH
Hornetsecurity is a leading German provider of cloud security services, protecting the IT infrastructure, digital communications and data of businesses and organizations of all sizes. Its services are delivered through 9 globally redundant facilities. The product portfolio includes all key areas of email security, from spam and virus filtering to legal compliance archiving and encryption, as well as protection against CEO fraud and ransomware.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication