Job
In this role, you provide customer support via email and phone, perform server administration, set up webspaces and email accounts, and participate in troubleshooting and on-call duties.
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Job technologies
Your role in the team
- Support (via email and phone), customer consulting, customer care, troubleshooting, and fault rectification.
- Participation in on-call duty outside office hours and on weekends.
- Setting up webspaces, email accounts, etc.
- Installation and migration of CMS and online shop systems.
- Administration and configuration of servers.
Our expectations of you
Qualifications
- Good Linux skills.
- Analytical thinking & independent as well as meticulous work.
- Reliable personality.
- Strong communication skills as well as a high level of quality awareness.
- Willingness to gather information and pursue further education.
- Good spelling and English skills.
- Knowledge of LEMP & LAMP systems, PHP, SQL, Shell scripting, CMS, and e-commerce platforms (e.g., Shopware, PrestaShop, Magento, TYPO3, WordPress, Contao, etc.) is advantageous.
What we offer
- A safe and diverse workplace.
- a permanent employment contract.
- Flexible home office options.
- Attractive fixed salary.
- 30 days of vacation per year.
- A monthly 50 EUR merchandise voucher.
- Great and helpful colleagues.
- Nice office spaces.
- Modern laptops, smartphones.
- Free choice of operating system on your laptop.
- A personal server for 'playing around'.
- Access to the learning platform O'Reilly Media.
Benefits
Work-Life-Integration
Job locations
About your employer
Ultraschnelles nginx-Webhosting: Timme Hosting liefert Ihre Website bis zu 46% schneller aus als ein herkömmliches Hostingangebot auf Apache-Basis und bearbeitet gleichzeitig bis zu 177% mehr Anfragen pro Sekunde - wichtig z.B. bei Lastspitzen infolge einer Werbekampagne Ihrerseits. Das wirkt sich positiv sowohl auf die Zufriedenheit Ihrer Besucher als auch auf Ihr Suchmaschinenranking aus, da schnelle Websites von Google & Co. bevorzugt werden.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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