Job
In this role, you will provide technical consulting to clients, design and implement solutions in server and virtualization environments, conduct error analysis, and handle support inquiries.
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Job technologies
Your role in the team
- Take responsibility: Technical customer consulting & implementation of solutions at the customer's site.
- Exciting area of responsibility: Conceptualization, planning, and execution of projects in the fields of server and virtualization.
- Installation, operation, and maintenance of the systems.
- Error analysis and methodical troubleshooting of technical issues.
- Processing of customer-specific support requests and fault reports.
- Documentation of technical matters and recording of services.
- Flexible deployment: Providing cross-location support for our clients primarily remotely from Dresden or Leipzig; additionally, occasional, well-planned on-site appointments (e.g., in Berlin).
- Successful teamwork: Close collaboration with our experienced specialists in the team and across SHD.
Our expectations of you
Education
- Your education: Completed training as an IT specialist in system integration (m/f/d) or a completed technical degree.
Qualifications
- Your knowledge and soft skills: Extensive knowledge in virtualization with one of the following stacks: Proxmox or Hyper-V and Azure HCI.
- Expertise in Microsoft Server, Storage, and Networking is advantageous.
- Very good German and good English skills.
- Strong communication skills, team player, and high customer orientation.
Experience
- Your experience: Several years of relevant professional experience, e.g., in IT administration or system engineering.
- Experience in configuring and commissioning physical servers is advantageous, particularly from manufacturers such as Dell, HPE, and Lenovo.
What we offer
- Excellent onboarding: Our mentors and experienced colleagues are always available to support you and make your entry into SHD easier.
- Flexible on the go: Stay mobile - whether with a Jobrad or a personalized company car for private use.
- Intensive development support: We offer you a variety of growth opportunities with challenging and diverse tasks, complemented by a range of training measures and our own test center.
- 30 days of vacation and an attractive salary: Those who work must also be able to spend their money, and where is that better than on vacation?
- Freedom of design: We value an independent working style and offer you the space to bring in your creativity and initiative to develop together with us.
- Well-being factor: With complimentary drinks and coffee, as well as our regular sports and company events, fixed working hours, and modern workplace equipment, we offer you a pleasant working environment.
- New Work: You get the best mix of teamwork, flexible working hours, and the possibility of remote work with us.
Benefits
Health, fitness & fun
Food & drink
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
Over the past 30 years, SHD has developed as a leading company in the field of project planning, implementation and support of complex IT solutions. We are certified according to ISO 9001 and ISO 27001 and are a strategic partner of numerous leading manufacturers on the world market.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.8
- Working conditions
- 4.4
- Team culture
- 3.5
- Engineering
- 3.4
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