Job
- Level
- Experienced
- Location
- Friedrichshafen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will serve as the central point of contact for technical inquiries, support IT systems, set up workstations, analyze and resolve issues, and assist in the digitization of processes within the company.
Your role in the team
- You are the first point of contact for our employees regarding technical questions and issues.
- You assist with issues related to computers, printers, scanners, telephones, and internet connections.
- You set up new workstations, user accounts, and end devices.
- You manage our industry-specific measurement, supply, and software systems.
- You analyze disruptions and resolve them independently or together with our external IT service providers.
- You install and update hardware and software.
- You document recurring issues and create understandable instructions.
- You primarily support our headquarters and, if needed, assist our branches on-site.
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Our expectations of you
Education
- No IT education? No problem! What matters are your IT affinity, your technical understanding, and your willingness to learn new things. We will provide comprehensive training.
- A completed IT apprenticeship or initial practical IT experience is advantageous but not a prerequisite.
Qualifications
- You enjoy analyzing and solving technical problems.
- You are eager to learn and enjoy familiarizing yourself with new systems and applications.
- Even as a career changer, you are very welcome to join us.
- You work independently, in a structured manner, and reliably.
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What we offer
- Development from first-level support to own IT and digitization projects
- Freedom to contribute your own ideas and implement them practically
- Opportunity to develop further in programming, automation, data analysis, and system integration
- Insights into numerous corporate departments and diverse technical systems
- Direct collaboration with executive management, departments, and external IT partners
- Long-term perspective in a growing healthcare company
- A secure job in a family-owned company
- Full-time or part-time employment
- A structured and comprehensive onboarding
- Short decision-making paths and a lot of scope for design.
- Varied tasks between IT support and digitalization
- A collegial working environment with dedicated contacts
- Predominantly based at our headquarters with occasional appointments at our branches
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Job Locations
About Your Employer
Sanitätshaus Trapp GmbH & Co. KG
Sanitätshaus Trapp, located in Friedrichshafen, specializes in medical aids and orthopedic care. Its range of services includes medical supply items, rehabilitation technology, orthopedic technology, and orthopedic shoe technology. Since its founding in 1971, the company has established itself as one of the leading players in its industry.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector