Logo Academic Work Germany GmbH

IT Support Specialist

New

Job

  • Level
    Experienced
  • Location
    Rendsburg
  • Working Model
    Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

You troubleshoot IT issues and requests in 1st & 2nd Level support, monitor system availability, maintain software, and manage on-site repairs at regional locations.

Your role in the team

  • Troubleshooting & Support: You are the first point of contact for IT issues, handling requests at 1st & 2nd level and resolving hardware and network problems for colleagues.
  • Infrastructure & Security: You monitor the ongoing IT operations, have firewalls and networks firmly under control, and ensure system availability.
  • System maintenance: Responsibility for updating system and application software in server and client environments as well as data backup in accordance with IT security concepts.
  • On-site support: You coordinate repairs and, if necessary (about once a month with the pool vehicle), travel to regional locations to provide on-site assistance.

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Our expectations of you

Education

  • Professional experience: You have completed IT training (e.g., IT specialist for system integration) or have comparable professional experience. You are no longer a beginner and possess solid expertise in IT infrastructure and firewalls.

Qualifications

  • Personality: You are characterized by a "hands-on" mentality, are communicative, and a true team player. You are present in the office, work reliably, and embrace an open error culture. When urgent issues arise, you keep an overview and act solution-oriented.
  • Languages: Negotiation-level German.
  • Flexibility: You hold a Class B driver's license, have moderate willingness to travel (about once a month), and are willing to take on extra paid on-call duties during the summer (harvest season).

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What we offer

  • A very good onboarding process conducted by experienced colleagues.
  • Opportunities for personal and professional development at the Ceravis Academy.
  • 30 days of vacation per year and an extra day off on your own birthday.
  • Company pension scheme and subsidy for VWL.
  • Bicycle leasing via bikeleasing.de.
  • Corporate fitness via EGYM Wellpass.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Higher Take-Home Pay

Topics You Will Work On

Job Locations

  • Location Rendsburg

    24768 Schleswig-Holstein

    Germany

More about the Recruiting Agency

Academic Work Germany GmbH

Academic Work Germany GmbH

Academic Work Germany GmbH is a Swedish recruitment agency that has been specializing in matching Young Professionals since its founding in 1998. Our target group includes students and graduates with up to five years of work experience. With offices in Munich and Hamburg, we are also present in Sweden, Finland, Norway, Denmark, and Switzerland.

Description

  • Company Type
    Recruiting Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Recruitment Agency
Logo Academic Work Germany GmbH

IT Support Specialist

Location
Rendsburg
Working Model
Onsite
Diversity
Open for all genders

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