Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will become an expert in label printing software, conduct user trainings, advise clients on licensing models, and perform installations as well as support for printers and barcode scanners.
Job Technologies
Your role in the team
- Software Expert (Focus): You will become our specialist for label printing software products such as BarTender (Seagull Scientific), NiceLabel (Loftware), Codesoft (Teklynx), and Easylabel (Tharo) — from setup and maintenance to user training and solving complex use cases.
- License management and consulting: the central point of contact for all licensing questions related to these software products as well as advising our customers on suitable licensing models.
- Software support: ongoing telephone and on-site assistance for customers and users regarding these label printing software products.
- Strategic customer development: needs assessment and stimulation during customer conversations.
- Installation, configuration, and maintenance: of label printers, barcode scanners, and other Auto-ID hardware.
- Technical sales: calculation, proposal preparation, up to the final processing of the transaction.
- E-Commerce: Collaboration in the maintenance and further development of our Shopware 6 online shop as well as connected IT systems.
- Technical Support (1st and 2nd Level): for internal users as well as telephone and on-site support for customers regarding label printing and barcode systems.
- Field Service: Fault diagnosis, repair, and spare parts procurement for label printers and Auto-ID devices from renowned manufacturers (including CAB, SATO, TOSHIBA, TSC, ZEBRA).
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Our expectations of you
Education
- Completed training as an IT systems purchaser (m/f/d), IT systems electronics technician (m/f/d), or a comparable technical or commercial qualification.
Qualifications
- Good knowledge of Windows client/server environments and proficient use of MS Office.
- Affinity for software and enjoyment in delving deeply into label software and its licensing models to become an expert.
- Structured, independent working style as well as enjoyment of intensive customer contact and problem solving.
- Willingness to adopt a partly self-taught working and learning approach using manufacturer learning portals and supporting training programs.
- Good German language skills in spoken and written form as well as good English skills.
- Class B driver's license (for occasional on-site assignments).
Experience
- Technical understanding of hardware, ideally with experience in printers, scanners, or similar peripherals.
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What we offer
- We offer you a secure job in an established, continuously growing market segment.
- Our company adheres to an open-door policy. Short decision-making processes, a collegial working atmosphere, and genuine personal recognition characterize our daily work life.
- Through our broad client base - from emerging startups to global corporations - you will work daily on exciting, cross-industry projects and diverse tasks.
- Benefit from the stability and expertise gained over more than 33 years of market presence, combined with the drive to continuously shape technological trends in the Auto-ID sector.
- Actively shape your workplace, work with modern tools, and take on responsibilities from the very beginning.
- We systematically onboard you into our systems and promote your personal and professional development.
- We reward your commitment with performance-based pay and attractive framework conditions.
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Topics You Will Work On
Job Locations
About Your Employer
ANTEGIS GmbH
ANTEGIS GmbH, based in Berlin, focuses on the development of labels and system solutions for product identification. With its own label printing facility, the company offers tailored solutions for various industries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Print, Paper, Packaging
Businessman - IT system management
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
