Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support new employees during their IT onboarding, set up workstations, handle technical inquiries, and diligently document processes to ensure smooth operation.
Job Technologies
Your role in the team
- Provision of first-level support for technical inquiries and escalation of more complex issues.
- Setup of workstations and devices (Windows, Android, and iOS).
- Conducting the IT onboarding process for new employees.
- Meticulous documentation.
- Support for clients and peripheral devices.
- Basic support for clients of telephone systems (Netphone, PBX-Cloud).
- Inventory of hardware and software.
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Our expectations of you
Education
- Your solid IT support knowledge, acquired through training, studies, or a comparable qualification, forms the foundation of your expertise.
Qualifications
- You enjoy helping your colleagues with technical questions - whether complex or fundamental.
- Communication skills, customer orientation, and a strong service mindset are a matter of course for you.
- Your strong sense of responsibility and integrity make you a trustworthy team member, especially when it comes to handling sensitive data and information.
- You enjoy lifelong learning and see change as an opportunity for personal and professional development.
- You are a team player and enjoy working with colleagues to achieve goals together.
Experience
- You have at least 3 years of professional experience in relevant IT fields.
- You bring experience in IT support.
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What we offer
- An open corporate culture that fosters your individual development.
- Comprehensive onboarding and continuous training and development opportunities.
- Modern working time models with home office options and appropriate equipment.
- A permanent employment contract for long-term prospects.
- A dynamic team looking forward to your addition.
- Regular team and company events to foster cohesion beyond the daily work routine.
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Job Locations
This is your employer
UrsCare GmbH
Urs Care GmbH, based in Leipzig, is a nationwide expanding home care company specializing in wound care. As one of the leading providers in Germany, the company places great importance on a supportive corporate culture and continuously strives for innovations in wound treatment.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Support Staff - Focus on Onboarding & First-Level Support
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
