Job
- Level
- Experienced
- Location
- Bellheim
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle Service Desk inquiries, analyze and resolve IT issues, manage VMware environments, and support incident management activities.
Job Technologies
Your role in the team
- You serve as the first point of contact for our users' Service Desk inquiries and ensure a quick and solution-oriented handling.
- You analyze and troubleshoot hardware, software, and network issues in daily IT operations.
- You document support cases, solutions, and known issues carefully and actively contribute to knowledge sharing within the team.
- You assist in monitoring our IT systems and participate in incident management.
- You configure and manage VMware environments as well as client and server hardware.
- You support the operation and further development of our IP network infrastructure.
- You manage and maintain precise IT asset and inventory management.
- You participate in extended Service Desk coverage and ensure reliable user support.
- You work closely with internal departments as well as external service providers.
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Our expectations of you
Education
- You have a completed degree in Computer Science or a comparable combination of education and relevant professional experience.
Qualifications
- You are familiar with Microsoft 365 as well as Microsoft Client and Data Center technologies.
- You have basic knowledge in the areas of VMware, networks, as well as client and server administration.
- You work in a structured and service-oriented manner and keep an overview even in demanding situations.
- You communicate confidently in German and English, both spoken and written.
- You are willing to occasionally undertake business trips and on-call duties.
Experience
- You already have experience in IT support, Service Desk, or user support.
- You ideally have experience in a manufacturing or industrial environment.
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What we offer
- Secure job in a rapidly growing international company with exciting development opportunities as well as interesting and varied tasks in a forward-looking environment.
- Great team spirit, comprehensive onboarding, and a variety of training opportunities at our own Academy in Bellheim and online.
- Flexible working hours with the option for daily mobile work, 6 weeks of annual leave.
- Attractive remuneration according to tariff, company pension scheme, and asset-building benefits.
- Company and team events, free parking spaces, and height-adjustable desks.
- The S-Bahn station right outside the door.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Kardex Remstar
Kardex Remstar is a leading manufacturer of automated storage and retrieval systems. Our products are designed to increase productivity and improve the efficiency of workflows. Our custom solutions allow you to optimize your use of space in your facility.
Description
- Founding Year
- 1979
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Career Growth
3.2Engineering
3.2Workingconditions
3.8Culture
3.3
IT Operations & Service Desk Specialist
- Location
- Bellheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
