Level
Experienced
Location
Remscheid
Working Model
Hybrid, Onsite
Job Field
Product
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you will be responsible for evolving our B2C app, managing requirements with interdisciplinary teams, and optimizing the customer journey through the integration of AI-driven services.

Job Technologies

Your role in the team

In your role as Global Product Owner, you are responsible for the cross-product development of our B2C app and connected services with a focus on an excellent user experience.
With a clear focus on customer needs, you manage the complex dependencies between requirements, processes, and products, thereby creating digital, measurable added value along the Customer Journey.
Together with interdisciplinary teams, you optimize our digital Salesforce service processes and drive their integration into the app.
By designing seamless, cross-product Customer Journeys, you ensure a consistent and engaging user experience.
Your activity involves precisely specifying requirements as well as coordinating implementation with internal subject matter experts and technology teams.
They specify requirements and oversee their implementation with internal and external development teams.
Based on usage data, you will continuously develop our services and actively shape the transformation towards AI-driven products in terms of customer satisfaction, growth, and product acceptance.

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Our expectations of you

Education

A master's degree in Business Administration, Engineering, Computer Science (or equivalent).

Qualifications

You are deeply familiar with tools such as Salesforce, Jira, Confluence, Office, Figma, and others, and agile working, specifying, coordinating, and driving are ingrained in your DNA.
User-centric thinking, structured working approach, as well as the ability to independently drive topics forward and connect stakeholders.
Very good English skills are necessary; good German skills are valuable; any additional language is helpful.
Knowledge of IoT, Connected Services, or service-oriented platforms is advantageous.

Experience

Your solid experience as a Product Owner in the B2C app environment / digital services as well as in a hardware or IoT company enables you to confidently manage technical and professional issues.
Experience with agile methodologies, digital platforms, and a clear mindset for the use of artificial intelligence.

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What we offer

We offer our employees the opportunity for hybrid and flexible work arrangements by arrangement - for team spirit, we expect regular presence (approximately 2 days per week in Remscheid).
They actively drive the transformation towards an AI-driven business model.
We offer our hourly employees an attractive compensation package according to IG Metall tariff NRW, including holiday and Christmas bonuses as well as additional special payments.
Charge your electric car at the free company parking lot under attractive conditions.
We reward your commitment for successfully recommending new colleagues.
Our development programs GROW, EVOLVE, LEAD, and EXCEL prepare high-potential individuals for the next career step.