Job
In this role, you are responsible for the installation, maintenance, and repair of PCs and peripherals, ensuring their integration into customer networks while analyzing and resolving technical issues effectively.
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Job technologies
Your role in the team
- Installation, inspection, maintenance, and repair of PC hardware and peripherals: Professional and comprehensive execution of service operations on our customers' IT systems.
- Integration and administration of relevant devices into IT network systems: ensuring optimal integration into the IT infrastructure as well as training customers to digitize and facilitate daily operations.
- Error analysis and troubleshooting: Quick and effective problem resolution to ensure smooth practice operations when needed.
- Reliable customer support: As a dedicated point of contact, you will work together with your regional colleagues to assist with all IT-related questions.
Our expectations of you
Education
- A completed apprenticeship as an IT specialist for system integration or a comparable qualification, along with relevant experience in this field, ideally including field service experience.
Qualifications
- Solid knowledge of PC hardware and peripherals as well as the setup and maintenance of networks in Windows Server, Windows Client Systems, Unix, and MacOS, along with basic knowledge in application development.
- Targeted communication skills as well as enjoyment of teamwork and the ability to grasp complex issues.
- Independent, meticulous, and goal-oriented work style with a high level of service orientation.
What we offer
- Attractive compensation: Your commitment is valued and fairly rewarded with us.
- Excellent work-life balance: 38.5-hour workweek, flexible working hours, remote work, and compensatory time off.
- 30 days of vacation plus special leave: relaxation and flexibility for important moments in life.
- Individual development: Numerous training and further education opportunities to advance your career.
- Profit Sharing: Benefit directly from our shared success.
- Independent activities: A variety of tasks that you perform independently and responsibly.
- Modern equipment: hand tools, laptop, and company mobile phone included.
- Company car for private use: Also use your company vehicle privately.
- Employee discounts: Exclusive benefits on our private label brands.
Benefits
Health, fitness & fun
Job locations
About your employer
Dension Dental GmbH & Co. KG is an experienced, owner-managed company that supports modern dental practices and laboratories with tailored solutions. It offers services ranging from planning to technical maintenance.
- 50-249 Employees
- Established Company
- Hybrid, Onsite
- Healthcare, Social Sector
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