Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mainz
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle 1st and 2nd level support requests, manage IT hardware, assist with network infrastructure, set up workstations, and maintain IT documentation.
Job Technologies
Your role in the team
- Responsibility of the IT Customer Service at the location.
- Processing of 1st- and 2nd-level support requests.
- Troubleshooting system technical issues in collaboration with our central IT service provider.
- Management of IT hardware (inventory, replacement, orders, etc.).
- Setup of workstations including Windows PC configuration.
- Support in the area of network infrastructure (patching connection points, cable assembly, measurements, etc.).
- Documentation of the IT infrastructure.
- Support in planning and implementing requirements for local IT infrastructure.
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Our expectations of you
Education
- Ideally, completed vocational training in the IT sector or a comparable qualification.
Qualifications
- Proficient in handling current Microsoft Client products.
- Knowledge in network administration is an advantage.
- Customer-oriented and service-minded work approach.
- Strong team and communication skills.
- Proficient in spoken and written German and English.
Experience
- Already have some initial experience in 1st- or 2nd-Level Support.
- Experience with a ticketing system is an advantage.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
OHB SE
OHB SE is a leading company in the aerospace industry. With over 40 years of experience, we develop high-tech solutions for space exploration and other fields. Our portfolio includes satellite systems for Earth observation, navigation, telecommunications, science, and reconnaissance. We realize missions to explore the universe and develop systems for human spaceflight. With over 3,000 employees at 15 locations, we create infinite possibilities in space. We.Create.Space.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Science, Research
IT Specialist
- Location
- Mainz
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
