Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will operate our ERP system for order processing, communicate with customers, coordinate technical teams, track orders and invoices, and handle various administrative tasks.
Job Technologies
Your role in the team
- Operation and maintenance of our ERP system for order entry and processing.
- Telephone and written customer communication
- Triggering and coordinating work orders for our technical teams
- Order and deadline tracking - including status and deadline monitoring
- Review of invoices as well as general administrative support in daily business.
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Our expectations of you
Education
- Completed commercial training
Qualifications
- Proficient in MS Office
- Structured, meticulous, and self-reliant way of working
Experience
- Initial experience with ERP systems or ticketing systems is advantageous.
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What we offer
- A future-proof and challenging role in a professional work environment that promotes diversity and equality.
- A permanent employment contract.
- Benefits from the company's own collective agreement.
- 30 days of vacation as well as Christmas and New Year's Eve off.
- A contractual Christmas bonus.
- Family-friendly personnel policy to support various life phases.
- Exclusive offers for employees with premium special conditions for products and services from renowned manufacturers and brands.
- APLEONA - Training programs for personal and professional development.
- The option for Jobrad leasing, for your personal training or the commute to work.
- An attractive employee referral program.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
Apleona GmbH
As one of the leading German providers of integrated facility management, Apleona offers a complete range of real estate services with around 20,000 dedicated specialists. We provide our customers with innovative and powerful solutions, both nationally and internationally.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Help Desk Coordinator / Service Desk Employee
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
