Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Pforzheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you set up cloud telephone systems and configure CallFlows and integrations. Additionally, you perform technical analyses and quality assurance on VoIP setups and further develop technical standards.
Job Technologies
Your role in the team
- They set up cloud phone systems for our clients and expand them.
- You configure CallFlows, call forwarding, integrations, and AI features.
- They implement customer-specific requirements, including adjustments and optimizations of the cloud telephony environment.
- They conduct technical analyses and quality assurance for deviations in VoIP setups, network components, and end devices such as IP phones, routers, and switches.
- They provide technical consulting and collaborate with internal teams such as sales, project management, and product development.
- They actively develop our technical standards and best practices in the field of cloud telephony.
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Our expectations of you
Education
- You have completed training in the IT field, e.g., as an IT specialist for system integration, or a degree in (business) informatics or a comparable qualification.
Qualifications
- You have good knowledge of VoIP technologies, SIP-based communication, and network analysis, e.g., with Wireshark.
- You are confident in handling common network components such as routers, switches, and firewalls.
- You possess very good German language skills, both written and spoken (at least C1).
- You work in a structured, independent, and solution-oriented manner and enjoy collaborating within interdisciplinary teams.
Experience
- You have experience in the technical implementation and further development of IT or telecommunications solutions, ideally in the areas of VoIP / Cloud Telephony.
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What we offer
- Permanent position in a recession-proof industry.
- Attractive compensation: automatic three-digit salary increase annually in the first 2 years.
- Flexible working hours and the possibility for remote work and part-time arrangements by arrangement.
- Vacation: up to 35 days per year!
- More net income from gross: company pension schemes, VWL, etc.
- State-of-the-art digital infrastructure, ergonomic workstations.
- Premium work equipment in a stunning Art Nouveau villa.
- Good public transport connections and free parking right in front of the door.
- Onboarding Angel - personalized support for your individual onboarding plan.
- Unforgettable team events such as after-work events, excursions, and more.
- Goal-oriented, appreciative leadership style.
- No dress code.
- Annual training budget.
- Flat hierarchies and short decision-making paths that enable active participation in shaping one's own work and offer the opportunity to contribute ideas and take responsibility.
- Special conditions at a high-quality local fitness studio.
- Company runs and sports groups.
- Regular massage days at the workplace.
- Weekly changing snack and fruit basket.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
reputatio AG
Reputatio AG specializes in telecommunications and cloud infrastructure services. The company supports businesses in their digital transformation with reliable communication solutions from its ISO-certified data centers in Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator - cloud telephony / VoIP
- Location
- Pforzheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
