Job
In this role, you are responsible for central IT infrastructure, managing Active Directory and Exchange, coordinating service providers, and resolving incidents according to ITIL to ensure stable operations.
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Job technologies
Your role in the team
- Service Responsibility: You are responsible for the core services Active Directory, Entra ID, Microsoft Exchange, Exchange Online, as well as file services based on DFS, NetApp, and Cloud Volumes ONTAP.
- Operational Security: Together with the contracted IT service provider, you ensure the stable operation of the hybrid infrastructure in cloud and on-premises environments and continuously develop it further.
- Provider management: In daily operations, during changes, and in development initiatives, you coordinate the IT service provider and promote a service-oriented collaboration.
- Interface Management: You advise internal clients on requirements, facilitate collaboration with departments and internal experts, and ensure targeted coordination with the IT service provider.
- Incident Management: You will oversee the analysis and resolution of technical disruptions based on established ITIL processes and considering banking supervisory and regulatory requirements.
- Quality Assurance: Create and maintain technical and process documentation carefully to support the sustainable quality of the services you are responsible for.
Our expectations of you
Education
- You hold a degree in Computer Science, have completed training as an IT specialist for system integration, or possess a comparable qualification.
Qualifications
- Excellent technical knowledge in Microsoft Active Directory and Entra ID, Microsoft Exchange, as well as DFS, NetApp, and Cloud Volumes ONTAP distinguishes you; good knowledge of Windows clients, networks, and other IT infrastructure completes your profile.
- With strong organizational and communication skills, a confident demeanor, and an independent, structured work approach, you will also succeed in demanding situations and convey technical matters appropriately to internal clients and service providers.
Experience
- Several years of practical experience working with IT providers as well as extensive experience in ITIL-based processes, along with familiarity with the regulatory environment of banks and a good understanding of IT security and compliance requirements.
- Ideally, you have knowledge of AI, are interested in new AI trends, and have already gained experience in project or subproject management.
What we offer
- Attractive compensation & financial benefits: Tarif-based or individually negotiated salaries, 13th month salary within the tariff framework, annual variable compensation, as well as asset-building benefits and special conditions for asset investment.
- Strong security: employer-funded occupational pension scheme, additional options for salary conversion, as well as offers for disability insurance and group accident insurance.
- High flexibility: 30 days of vacation plus up to 6 additional compensatory days, flexible working hours, hybrid work, and up to 20 remote workdays per year within the EU and EFTA states.
- Individual Career: Diverse development and career opportunities, internal learning platform, part-time qualifications, talent management, mentoring, job shadowing, as well as professional and personal development programs.
- Health in Focus: Comprehensive health management with offerings in exercise, nutrition, prevention, and mental health, an annual health budget, and support through the Employee Assistance Program.
- Balancing family, mobility, and everyday life: support with childcare and eldercare, nursery and kindergarten places, parent-child rooms, discounted Germany Job Ticket, IT and bike leasing, as well as discounted canteen offers.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Die DekaBank Deutsche Girozentrale ist das Wertpapierhaus der Sparkassen. Für uns als Verbundpartner stehen die Sparkassen und ihre Kunden im Mittelpunkt unseres Handelns. Mit unseren vier Geschäftsfeldern – Wertpapiere, Immobilien, Kapitalmarkt und Finanzierungen – sind wir Partner der Sparkassen in der Vermögensanlage und -verwaltung. Dies umfasst nicht nur Produkte wie Investmentfonds und Zertifikate, sondern auch Asset-Management- und Bank-Dienstleistungen rund ums Wertpapier.
- 1918
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
Employer reviews
- Engineering
- 2.8
- Team culture
- 3.3
- Working conditions
- 4.0
- Career growth
- 3.6
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