Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leinfelden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will handle IMACs according to customer processes, manage asset data and service requests, place orders, and oversee user management in Active Directory.
Job Technologies
Your role in the team
- Processing of IMACs according to the customer's process specifications
- Maintenance and creation of asset data
- Processing orders from a customer's shop system
- Processing of Service Requests
- Control and tracking of orders in the ticket system
- User management in Active Directory
- Manual installation of software
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Our expectations of you
Education
- Successfully completed vocational training in the IT field or a comparable qualification
Qualifications
- ITIL knowledge is an advantage
- Good knowledge of standard MS Office applications
- Sense of responsibility and a proactive, solution-oriented work approach
- Enjoyment in telephone and written communication with internal and external contacts
Experience
- Initial professional experience in the IT environment
- Experience with a professional ticketing system is desirable.
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What we offer
- a permanent employment contract
- Mobile working by arrangement up to 100% possible
- Work from home or at one of our DATAGROUP locations
- Selection of technical equipment, modern office spaces with ergonomic workstations
- Subsidy for your workplace glasses, bike leasing, regular vitamins, and support for sports activities.
- Germany Ticket for €37
- With our personalized and professional onboarding and Feel-Good-Management
- Together, we plan your career development and support you with free training opportunities.
- With various benefits, company breakfasts, celebrations, and team events for fun and cohesion, we ensure your satisfaction.
- High appreciation as well as short communication and decision-making channels
- Office with good public transport connections
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Benefits
Health, Fitness & Fun
- 🚲Jobbike
- ⚽️Tabletop Soccer, etc.
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
- 🎳Team Events
Food & Drink
More net
- 🍰Employee Stock Option
- 🛍Employee Discount
- 🚙Company Car
- 📱Company Phone for Private Use
- 💻Company Notebook for Private Use
- 🚎Public Transport Allowance
- 👴🏻Company Retirement Provision
Work-Life-Integration
Job Locations
This is your employer
DATAGROUP Operate IT GmbH
DATAGROUP is one of the leading German IT service providers. More than 3,500 employees at locations throughout Germany design, implement and operate business applications and IT infrastructures in IT outsourcing. With CORBOX, we offer customers all IT services they need for stable IT operations.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.2
Engineering
2.7Workingconditions
4.0Culture
3.5Career Growth
2.7
IT order management staff
- Location
- Leinfelden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
