Job
- Level
- Junior
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will manage hardware and software, perform installations and maintenance, support employees in 1st & 2nd level support, and collaborate on IT projects and roll-outs.
Job Technologies
Your role in the team
- Support for hardware and software of all clients, as well as library-specific hardware and software, including support.
- Installation, configuration, and maintenance of hardware and software.
- Participation in the lifecycle management of clients.
- Support and maintenance of IT workstations (1st & 2nd level support).
- Assistance with the IT hotline for employees (including on Saturdays).
- Service deployments for employee support at the locations.
- Participation in IT projects and roll-outs in the IT and organizational sector.
- Installation, setup, and maintenance of mobile devices using a Mobile Device Management system.
- Installation, maintenance, and documentation of network cabling on the client side.
- Technical support for restructuring and expansion measures related to IT technology at all locations.
- Creation and maintenance of documentation.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration (entry-level candidates welcome) or a comparable qualification.
Qualifications
- Good knowledge in supporting Windows operating systems and standard applications in Microsoft environments.
- Good knowledge in support of mobile devices using Mobile Device Management is desirable.
- Service-oriented thinking and a structured way of working.
- Strong communication skills, as well as pronounced team spirit.
- High performance and motivation.
- Independent, flexible, and confident work behavior and demeanor.
- Excellent German and English language skills, both written and spoken.
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What we offer
- Pay grade 9a/b TV-AVH depending on qualifications.
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Job Locations
About Your Employer
Bücherhallen Hamburg
The Bücherhallen Hamburg is a non-profit foundation that serves as the largest municipal library system in Germany. It offers the citizens of Hamburg a wide range of media and cultural services through 32 district libraries, two book buses, and a central library.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT technician
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
