Job
- Level
- Experienced
- Location
- Soest
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you ensure the stable operation of IT workstations, provide user support at the 1st and 2nd levels, and manage user accounts in Active Directory as well as devices in Microsoft 365.
Job Technologies
Your role in the team
- You are responsible for the support and ensuring the stable operation of our IT workstations (Windows clients, notebooks, and mobile devices).
- You support our employees in 1st and 2nd level support, analyze disruptions, and ensure sustainable solutions.
- You prepare IT workstations for new employees, set them up, and support the technical onboarding.
- You manage user accounts and end devices in Active Directory and Microsoft Entra ID.
- You support the further development of our Microsoft 365 environment.
- You install, configure, and maintain hardware and software, and oversee the entire lifecycle of our end devices.
- You manage our telephony system, including hardphones and softphones, as well as phone numbers and extensions.
- You participate in IT rollouts, system changes, and standardization projects.
- You create and maintain user, operational, and IT documentation.
- You contribute ideas for optimizing and automating our IT support processes.
- You manage our network infrastructure (switches, routers, Sophos Firewall, VLAN, DHCP, DNS) and oversee WLAN and VPN connections.
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Our expectations of you
Education
- You have completed training as an IT specialist for system integration or a comparable IT qualification.
Qualifications
- You have very good knowledge of working with Windows clients and common workplace hardware.
- You have good knowledge of Active Directory, Microsoft Entra ID, and Microsoft 365.
- You work in a structured, reliable, and solution-oriented manner.
- You are interested in process optimization, automation, and clean IT documentation.
- You have very good German skills and ideally good English skills as well.
- You are a team player, service-oriented, and convincing with your communicative manner.
Experience
- You have initial to several years of professional experience in IT support or in the administration of client systems.
- You already have experience in 1st- and 2nd-level support and enjoy working directly with users.
- Experience with PowerShell, Microsoft Intune, phone systems, or automation is advantageous but not required.
- You have practical experience in network administration, are familiar with switches, routers, firewalls, WLAN, and VPN, and understand network concepts such as VLAN, DHCP, DNS, and Active Directory.
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What we offer
- You can look forward to flat hierarchies, short decision-making paths, a first-name basis at all levels, and a creative feel-good atmosphere.
- Similarly, a learning and feedback culture as well as a hands-on mentality are a matter of course for us.
- We promote team spirit through regular events such as after-work parties, summer festivals, game nights, or company runs.
- Time for family, friends, and hobbies is a matter close to our hearts as an employer: We support the reconciliation of work and private life through flexible working hours, home office options, and modern work equipment.
- Your health is important to us, so we offer you access to EGYM Wellpass with more than 8,000 sports and wellness facilities nationwide.
- Similarly, a daily fresh fruit basket, regular health checks, free beverages, and the company bike are part of our health principle.
- Through regular training measures, you have the opportunity to continuously expand your knowledge and skills, and to develop both personally and professionally.
- Through our corporate benefits, you have access to special offers at countless online shops and exclusive discounts.
- We also provide financial support for your occupational pension scheme.
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Benefits
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Aagon Gmbh
Die Aagon GmbH bietet seit über 25 Jahren Client-Management- und Automations-Lösungen an, die den Anforderungen des Mittelstands perfekt entsprechen. Die von Aagon entwickelte Software-Suite ACMP – mit den Modulen Schwachstellenmanagement, Inventarisierung, Lizenzmanagement, Softwareverteilung, Betriebssystemverteilung und Helpdesk – ermöglicht Unternehmen, Routineaufgaben zu automatisieren und hilft so, IT-Kosten zu senken.
Description
- Founding Year
- 1992
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Location
- Soest
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
