Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Dillingen a.d.Donau
- Working Model
- Onsite
Job Summary
In this role, you will handle IT inquiries in 1st/2nd level support, troubleshoot hardware and software issues, and onboard new employees while ensuring IT systems functionality and documentation.
Job Technologies
Your role in the team
- Processing IT requests within the scope of 1st/2nd Level Support.
- Troubleshooting hardware and software issues.
- Introduction of new employees of our clients to hardware and software.
- Maintenance of customer documentation.
- Ensuring the availability of IT systems.
- Further development of IT standards, processes, and policies.
- Support in the areas of network, server, and security.
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Our expectations of you
Education
- Technical education: It is important to us that you have completed training as an IT specialist (m/f/d), IT systems electronics technician (m/f/d), or have a comparable qualification.
Qualifications
- Know-how in the areas of Microsoft Windows Server, Active Directory, Hyper-V, M 365, and antivirus solutions would be desirable.
- Basic knowledge in network, firewall, and server structures completes your profile.
- Customer-oriented thinking: You should have a customer-focused mindset, enjoy field service, and remain calm even in challenging situations.
- Independent working style: After your onboarding period, we expect you to work autonomously.
- Teamwork skills: You should possess the ability to enjoy working in a team.
- Further training: Interest in continuing education is desired.
- Driving license: To be able to perform service work on-site at our customers' locations, you must have a valid Class B driving license.
Experience
- Practical experience: You have a good technical understanding and ideally several years of professional experience in IT Desktop Support, including the installation of PC hardware.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Reitzner Ag
Die reitzner AG ist ein seit 1925 familiengeführtes mittelständiges Systemhaus für IT, Druck und Kopie mit dem Hauptsitz in Dillingen und Niederlassungen in Augsburg, Ingolstadt und Neuburg.
Description
- Founding year
- 1925
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Supporter
- Location
- Dillingen a.d.Donau
- Working Model
- Onsite
- Diversity
- Open for all genders
