Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will install and configure hardware and software solutions, analyze IT issues and create solutions with the support team, and assist with ticket management and device delivery.
Your role in the team
- Together with your colleagues, you install, configure, and support hardware and software solutions that help us assist our customers in their daily operations.
- You independently analyze disruptions in our clients' IT landscape and actively contribute to the joint problem-solving process within the team.
- In IT support, you are a reliable point of contact, answering technical questions and developing initial solutions for various IT challenges.
- Ticket processing and data maintenance in our IT systems are just as important to you as device delivery and support during their commissioning.
- Additionally, you support the Field Service in the West region at non-permanently staffed customer sites as well as during vacation and sick leave cover within the team.
- If we are a good fit, there is a possibility of being offered a permanent position after 12 months.
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Our expectations of you
Education
- Completed technical training (e.g., IT System Electronics Technician) or initial experience in IT support - career changers are also welcome.
Qualifications
- We are particularly impressed by your communication confidence and your willingness to engage intensively with our clients' challenges.
- Willingness to travel (Region West / NRW), driving license class B/BE.
Experience
- Initial practical experience in hardware and operating system support.
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What we offer
- With a comprehensive offering from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This showcases our attractive disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
- As part of the largest IT security community among all IT system integrators, you exchange ideas on current topics and stay up-to-date even in a highly complex environment.
- In your independently managed projects, you can get to know our diverse clients and gain insights into a wide range of industries.
- 6 weeks of free time that you can use for relaxation, leisure, travel, and putting your feet up.
- Depending on your area of responsibility and in coordination with your supervisor, there is the possibility to customize your working hours and work location.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Job Locations
About Your Employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding Year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Workingconditions
4.5Culture
4.2Career Growth
4.0Engineering
4.0
IT field service/onsite support
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
