Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for IT operations, handling user requests in 1st and 2nd level support, while administering Microsoft 365 and setting up and supporting Windows clients.
Job Technologies
Your role in the team
- You are the primary contact for operational IT support at HydroMapper and handle IT tickets as well as user inquiries in 1st and 2nd level support.
- You manage Microsoft 365, support users, groups, licenses, permissions, Exchange Online, shared mailboxes, distribution lists, and the basic administration of Teams.
- You set up Windows clients, notebooks, and workstations, accompany onboarding and offboarding processes, and support printers, peripherals, as well as standard software.
- You assist with the management of traditional server and NAS structures, file storage, licensing issues, IT procurement, inventory management, and asset management.
- You document systems, processes, and solutions meticulously, work on IT security basics such as MFA, updates, and permission concepts, and coordinate with WK Consult's IT team as well as external partners.
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Our expectations of you
Qualifications
- Very good experience with Windows clients, Microsoft 365, user and rights management, and mail environments
- Independent, pragmatic, and service-oriented working style with clear prioritization in daily business
- Proficiency in German as well as predominant willingness to be present on-site
Experience
- Several years of professional experience in IT administration, IT operations, or IT support
- Basic experience with servers, NAS systems, file storage, and structured IT operations
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What we offer
- Comprehensive onboarding: Ready to start from day 1 - with structured onboarding, close support, and ample time to become familiar with our systems, processes, and contacts at HydroMapper.
- Responsibility & Scope for Creativity: An extremely exciting role in a high-tech environment, where you have plenty of freedom to shape structures and actively contribute to the further development of IT at HydroMapper.
- Culture & Collaboration: Innovative and dynamic corporate culture with open doors, short communication channels, and a small team that coordinates closely and exchanges intensively.
- Autonomy & Responsibility: Independent and self-managed work with a high level of trust in your professional judgment and pragmatic problem-solving approach.
- Further development included: Regular internal and external training in the spirit of lifelong learning - for your professional growth and new impulses in everyday IT work.
- Strong Working Environment: A safe and modern equipped workplace with the right tools and framework conditions for efficient work.
- Flexibility that fits: Flexible working hours with a time account and remote work component - for more flexibility in daily work and better work-life balance.
- Retirement & Mobility: Subsidy for company pension schemes as well as allowances for the HVV Premium Germany Ticket or for parking facilities.
- Fitness & Health: Subsidy for sports offerings via Urban Sports Club or Hansefit.
- Extras that make everyday life more enjoyable: free beverages and access to the employee benefits portal.
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Job Locations
About Your Employer
HydroMapper GmbH
HydroMapper GmbH is a specialized engineering office focused on the digital documentation and precise capture of structures in aquatic environments. It offers comprehensive surveying and structural inspection services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT system administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
