Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the primary contact for customer inquiries and resolve technical issues through analysis, installation, and maintenance of IT systems and new technologies.
Your role in the team
- First point of contact for customers regarding technical questions and issues.
- Analysis, installation, configuration, and maintenance of hardware and software.
- Management of IT systems and deployment of new technologies.
- Documentation of support cases and maintenance of the knowledge base.
- Close collaboration within the team and participation in IT projects.
- Ensuring a stable and secure IT operation for our clients.
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Our expectations of you
Education
- Qualified vocational training or ongoing studies (e.g., interrupted training or change of program).
Qualifications
- Enjoyment of learning and interest in IT topics.
- Strong communication skills and commitment.
- Motivation to adapt and develop yourself further in your job.
Experience
- Previous experience in dealing with IT issues in a private setting.
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What we offer
- Freedom for personal responsibility, independently shape your tasks and solutions.
- Flexible hybrid work model that combines remote work and office presence according to preference.
- Family and work in harmony: flexible working hours for personal needs.
- Free training courses ensure your continuous development.
- Unforgettable team events for genuine cohesion.
- Managers who listen, understand, and communicate at eye level.
- Performance bonus that really pays off.
- Wear clothing that suits you.
- Company parking lot for stress-free commuting.
- Brightly lit office environment for a feel-good atmosphere.
- Appreciative team culture at eye level.
- Efficient application process: fast, fair, and transparent.
- Secure, growing employer - owner-managed, debt-free, future-proof.
- Optional: Job ticket included for your commute.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
comito solutions GmbH
Als Full Service IT Dienstleister bieten wir bereits seit 2002 passgenaue IT-Lösungen für Ihr Unternehmen. Egal ob Expertenwissen, Support oder IT Outsourcing, für fast jede Fragestellung haben wir eine gute Antwort parat. Sie haben ein Problem – wir erarbeiten die Lösung dazu.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT career changers
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
