Job
- Level
- Lead
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop operational processes for managed server services, lead IT projects according to ITIL standards, and coordinate adjustments to IT systems for public administration.
Job Technologies
Your role in the team
- You have responsibilities in leading, managing, and developing employees, taking into account the target system, customer satisfaction, and profitability.
- Your team is a central service unit: You design and oversee the implementation of our IT services according to ITIL standards, coordinate new orders and changes, and maintain direct contact with our clients from the public administration.
- You develop operational processes to ensure a stable and reliable Managed Server Service.
- You design the IT system planning in accordance with the requirements of the ICT infrastructure specifications, including the adaptation, scaling, optimization, and further development of the IT systems.
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Our expectations of you
Education
- A completed degree (e.g., Computer Science, Business Informatics) or alternatively acquired comparable knowledge and skills.
Qualifications
- In-depth knowledge of Windows Server operating systems and the necessary operating environments for operation (e.g., MCM, WSUS, PowerShell).
- Analytical skills for solving complex problems and situations.
- Knowledge of coordinating tasks within a team to achieve set objectives.
- German language skills at level B2 (GER) are required.
- Your willingness to undergo the extended security check (SÜ 2) according to § 11 of the Berlin Security Clearance Act (BSÜG).
- Successful planning and management of projects for the implementation and further development of IT services.
- Your strengths include reliability, strong implementation skills, as well as pronounced communication skills and an agile working approach.
Experience
- First leadership experience (disciplinary or project-based) is an advantage.
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What we offer
- We work hybrid, 2 days a week in the office, and staggered within the service hours from 7 a.m. to 6 p.m.
- A secure position with diverse and responsible tasks, offering exciting and varied responsibilities.
- 30 days of recreational leave, days off on December 24th and 31st, flexible working hours, overtime compensation possible, customized part-time models, opportunity for remote work, and company childcare.
- A diverse range of training programs for comprehensive onboarding and the further development of your skills and competencies.
- We stay active through an occupational health management program with company sports groups, sports events, mobile massages, social and employee counseling, and health courses.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
IT-Dienstleistungszentrum Berlin
The ITDZ Berlin is a municipal IT company that provides the city with standardized ICT workplaces, consulting services, implements new solutions or citizen-oriented services to improve service quality.
Description
- Founding Year
- 1969
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication