Job
- Level
- Experienced
- Job Field
- Application, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Supervision and support of the club facilities through communication by telephone and sometimes personal involvement, both in German and English.
- Support with application usage and troubleshooting, particularly focusing on the Property Management System (Oracle Hospitality Suite 8) and the Channel Management System (Busy Rooms).
- Continuous improvement and adaptation of hotel and event systems through regular evaluation of user feedback and intensive collaboration with various departments and stakeholders.
- Development of reporting solutions for specialist departments and external partners.
- Carrying out administrative tasks such as user administration and master data maintenance
- Coordination of new requirements within the scope of the assigned tasks.
- Creation of user documentation and training materials as well as organization and
- Conducting training and presentations.
- Active participation in IT projects, such as the introduction of new applications for hotels and event organizers as well as digitalization at Aldiana.
- Support in the development and implementation of IT security and data protection guidelines.
- Initiate quality assurance measures and ensure compliance with company standards and guidelines.
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Our expectations of you
Education
- Completed studies in computer science, business administration or business informatics or training in the IT sector (e.g. IT specialist, IT system clerk) or tourism clerk.
Qualifications
- Strong analytical and communication skills, high level of commitment, reliability and initiative.
- Goal-oriented way of working, strong service orientation, strong problem-solving skills and ability to work in a team.
- Working where others go on holiday becomes a reality for you - you should be prepared to travel abroad to our club resorts.
Experience
- Affinity to IT systems, experienced use of MS Office365 and ideally several years of professional experience in tourism and/or the hotel industry with in-depth knowledge of the IT systems used there.
- Experience with property management systems such as Oracle Hospitality Suite 8 and channel management systems preferred.
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Job Locations
Location Frankfurt
Hessen
Germany
This is your employer
DER Touristik GmbH
Die DER Touristik Group ist einer der führenden Touristikkonzerne Europas: Heute arbeiten über 9.200 Menschen in 16 europäischen Ländern mit tiefem touristischem Fachwissen und großer Leidenschaft daran, Reiseträume wahr werden zu lassen. Am Urlaubsort angekommen, werden die Gäste in 30 Reiseländern von den Mitarbeitenden unserer Zielgebietsagenturen in Empfang genommen. Sie betreuen Gäste bis zum Abflug und sorgen dafür, dass jede Reise ein unvergessliches Erlebnis wird.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
Application Manager
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
