Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage the technical administration of HubSpot, develop automations using tools like Make and Zapier, create reporting dashboards, and optimize our CRM processes for various business units.
Job Technologies
Your role in the team
- You are responsible for the technical administration and further development of our HubSpot instance (including tracking, tags, templates, preference center / interest opt-out).
- You build and maintain automations and interfaces using tools like Make, Zapier, and Google Sheets, e.g., for integrating Shopify and other systems.
- You are responsible for our reporting infrastructure (including Looker Studio dashboards and Drive reports) and provide campaign and journey reports for various business units, such as OMR Education.
- You are responsible for managing tool access and owner rights (including Zapier, Make, Google Sheets, Looker Studio, Miro, Loom, HubSpot Private Apps) and ensuring thorough documentation of our tool stack.
- You work together with the CRM strategy team to ensure high quality of our CRM data and processes, and you fix technical issues in journeys and campaigns.
- You assist with the technical implementation of customer surveys and other feedback tools.
- You identify automation potentials that save us time or reduce sources of errors and implement them independently.
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Our expectations of you
Qualifications
- You work in a structured manner, document meticulously, and keep an overview even when working with multiple parallel tools.
- You have a good technical understanding (e.g., APIs, Webhooks, data flows), even if you're not a developer.
- You are proficient with Google Sheets and ideally with BI/Reporting tools like Looker Studio.
- You have fluent German and English skills.
- Knowledge of SQL or data modeling.
Experience
- You already have practical experience with HubSpot or a comparable marketing automation platform, ideally also with its administration.
- You have experience with no-code/low-code automation tools like Make or Zapier and enjoy connecting different systems together.
- Initial experience in the administration of marketing or CRM tool stacks (rights/owner management).
- Experience with Shopify or other e-commerce systems.
- Experience in a digital business model with multiple Business Units.
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What we offer
- The opportunity to contribute to one of the most exciting media companies in Germany.
- A feel-good office with height-adjustable desks, massage chairs, a mini gym, summer deck, and more, located directly in the Hamburg Schanzenviertel.
- Freshly prepared treats from our campus team as well as a large selection of muesli and beverages.
- Corporate fitness via EGYM Wellpass, mental health offerings from nilo, and occupational pension schemes.
- Flexible working hours and heycare for the care of kids, pets, or the support of relatives, and more compatibility in everyday life.
- Bicycle leasing, subsidy for HVV-Proficard, company car, and employee discounts on partner products.
- Access to all OMR training formats and a steep learning curve in digital topics.
- The opportunity to connect with the players of the digital scene through the OMR cosmos.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Ramp106 GmbH
Ramp106 GmbH, based in Hamburg, is a growing media company specializing in digital business, marketing, and tech. It offers a variety of services, including events and educational programs, and employs around 400 people.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Media, Publishing
CRM Automation & Operations Manager
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
