Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Hagen
- Working Model
- Onsite
Job Summary
In this role, you analyze technical error messages, maintain the knowledge base, and support users in 1st and 2nd level support for devices like laptops and printers. You will also be involved in server administration and IT projects.
Job Technologies
Your role in the team
- Analysis of technical error messages and maintenance of the knowledge and solution database, as well as professional 1st and 2nd level support.
- Contact person for employees regarding questions and issues related to notebooks, mobile devices, and printers.
- Granting of user rights.
- Support in server administration.
- Participation in IT projects and the further development of the IT infrastructure, including the installation and commissioning of operating systems and applications.
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Our expectations of you
Education
- Successfully completed vocational training in information technology or a comparable qualification.
Qualifications
- Basic knowledge in the areas of Windows Server, Linux, Exchange Server, Active Directory, and TCP/IP networks.
- Good spoken and written English skills.
- Strong technical understanding and analytical thinking, as well as a proactive work approach, excellent communication skills, and a service-oriented mindset.
Experience
- Initial professional experience in IT support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Network and Support Specialist
- Location
- Hagen
- Working Model
- Onsite
- Diversity
- Open for all genders
