Job
- Level
- Experienced
- Job Field
- Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Unterföhring
- Working Model
- Hybrid, Onsite
Your role in the team
- Independent appointment organization with users for troubleshooting or exchange
- Independent organization of replacement devices
- Dismantling and assembling workplace equipment
- Commissioning of devices and programs
- Installing missing software packages
- Take back defective devices and prepare them for repair or disposal
- Updating inventory - closing tickets
- Inspire customers
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Our expectations of you
Education
- Completed IT training or relevant support experience
Qualifications
- Solid knowledge of Microsoft client operating systems and MS Office
- Excellent hardware and peripheral knowledge
- Service orientation as well as communication and organizational strength
- Enjoying customer contact
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Job Locations
This is your employer
PIDAS AG
Wir sind Leader in Design, Optimierung und Betrieb von kundenzentrierten und hochautomatisierten Service-Organisationen im Business- und IT-Umfeld. Mit mehr als 350 Mitarbeitern beraten wir mit Umsetzungskraft, entwickeln innovative Softwareprodukte und erbringen hochwertige IT-Services und Supportleistungen. Wir sind für Sie in Zürich-Dübendorf, Basel, Wien, Graz, München und Stuttgart tätig.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication