Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin, Remagen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage Windows 10/11 and Server environments, administer Microsoft 365, support users in 1st and 2nd level, implement IT security measures, and manage backups effectively.
Job Technologies
Your role in the team
- Administration & Support: You manage Windows 10/11, Windows Server 2019/2022, as well as our users in 1st and 2nd level support.
- Microsoft 365 & Identity: You manage Active Directory, Entra ID, Intune, Teams, Exchange, and OneDrive as well as user accounts and permissions.
- IT Security: You assist in securing our end devices with Microsoft Defender, BitLocker, and Conditional Access.
- Backup & Recovery: You manage data backup and recovery with Veeam Backup & Replication.
- IT Infrastructure: You install, manage, and inventory hardware and software, and support rollouts.
- Incident Management: You handle tickets independently and collaborate with external IT service providers for more complex cases.
- Processes & Projects: You optimize and automate recurring IT processes, maintain documentation, and collaborate on IT projects.
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Our expectations of you
Education
- Completed IT training, e.g., IT Specialist for System Integration (m/f/d), IT System Electronics Technician (m/f/d), or a comparable qualification.
Qualifications
- Good knowledge of Windows 10/11, Windows Server, Microsoft 365, Active Directory, Entra ID, and Intune.
- Basic knowledge of PowerShell or SQL.
- Structured, reliable, and service-oriented work approach.
- Very good German and good English skills.
- ITIL or Microsoft certifications.
- Basic knowledge of TCP/IP, VPN, DNS, and routing.
- You enjoy working in a solution-oriented manner, communicate clearly, and keep an overview even when handling multiple requirements.
Experience
- At least 2-3 years of experience in Windows administration and IT support.
- Experience with Veeam Backup & Replication.
- Experience with Baramundi or comparable client management tools.
- Project experience and interest in macOS or multi-OS environments.
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What we offer
- You have the choice! Work in our office and remotely with a 38.5-hour week (full-time) and up to 70% home office.
- Enjoy 30 days of vacation, flexible working hours, and paid overtime.
- We invest in your future! We support our employees and develop tailored development plans together.
- Our culture is sustainable! We firmly believe that everyone can contribute to protecting our environment.
- Travel for work or private purposes with the Germany Job Ticket or JobRad.
- In addition, we offer you: holiday pay, health benefits, AOK@Work, occupational pension scheme (bAV), or salary sacrifice (VL).
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
AOK Medien GmbH
AOK Medien GmbH, based in Remagen, specializes in health communication and media-related services. It supports the AOK network and offers a variety of services in the areas of content, creative services, and topic management. Additionally, the company has a branch in Berlin.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT system administrator
- Location
- Berlin, Remagen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
