Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 40.000 to 60.000€ gross/year
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will support clients through 1st and 2nd level support, administer Windows Server and Microsoft 365, and manage the setup and maintenance of networks and IT hardware.
Job Technologies
Your role in the team
- HovisIT Solutions GmbH supports small and medium-sized enterprises with their IT needs - from workstations and Microsoft 365 to networks, IT security, servers, and managed services.
- Your daily work consists of support, administration, and technical projects.
- Many tasks can be completed remotely or from home office, while others require you to be directly at the customer's location.
- A desk in an office in Hamburg is available.
- 1st and 2nd level support via remote maintenance, telephone, and on-site.
- Setup, maintenance, and troubleshooting of IT hardware.
- Administration of Windows Server, AD, GPO, Microsoft 365, Exchange, and Entra ID.
- Setup and management of networks, VLANs, VPNs, firewalls, WLAN.
- Support of backup, monitoring, RMM, and endpoint security solutions in the MSP environment.
- Installation and commissioning of server, network, and workstation solutions.
- Processing and traceable documentation of the work performed.
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Our expectations of you
Education
- A completed IT training is an advantage but not a must; entry-level and career changers with good practical IT skills are also welcome.
Qualifications
- You have solid Windows knowledge and are familiar with the basics of networks, IP, DNS, and DHCP.
- You should have basic knowledge of Microsoft 365, Windows Server, or comparable IT infrastructures.
- You work reliably, carefully, and independently, think along when facing problems, and look for pragmatic solutions.
- You handle customers in a friendly and patient manner, remain calm during disruptions, and possess a Class B driver's license.
- This position is not suitable for you if you need new challenges and constant change every day.
- This position is not suitable for you if you want to implement your own ideas and fundamentally realign the operation.
- This position is not suitable for you if you want to lead personnel as quickly as possible or move into a management role.
- This position is not suitable for you if status and appearance are more important to you than solid and reliable work.
- I'm looking for someone I can rely on and who can increasingly handle tasks independently over time.
- If you enjoy working thoroughly, learning new things, and remaining calm even when technical issues arise that don't go according to plan, then you're a good fit.
Experience
- Experience with an IT service provider or Managed Services is an advantage but not a requirement.
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What we offer
- €60,000-€120,000 gross annual salary, depending on experience and qualifications.
- Permanent employment contract with a 3-month probation period for mutual familiarization.
- 30 days of vacation.
- Workplace in the office in Hamburg.
- Flexible home office by arrangement and depending on upcoming tasks.
- Flexible structuring of the workday within the scope of upcoming appointments and customer orders.
- Notebook and smartphone.
- Professional development courses and certifications by arrangement.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Hovisit Solutions Gmbh
HovisIT Solutions GmbH, based in Hamburg, is an IT service provider that focuses on personalized IT support and managed services for small and medium-sized enterprises. The company offers practical solutions in the areas of Microsoft 365, servers, networks, and IT security, assisting its clients with ongoing IT support and technical projects.
Description
- Company Type
- Established Company
- Industry
- Internet, IT, Telecommunication
IT system electronics engineer
- Salary
- 40.000 to 60.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.26.893 to 37.561 € net/year · Tax class I
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
