Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Part Time
- Contract Type
- Temporary employment
- Location
- Berlin
- Working Model
- Onsite
Job Technologies
Your role in the team
- Collaboration in change management:
- Supporting employees during migration
- Hotline (by phone and via the IT service email inbox)
- Support with migration preparatory tasks, such as file conversion
- Providing information to employees in close coordination with project management
- Support in the creation and publication of relevant information material and instructions on the internal portal, by email, etc.
- Preparation and implementation of events related to the change process
- Support during the test operation of the new ICT workstations and regular reporting to the project management and the service provider
- Support in the migration of data directories, user objects in the directory service and email mailboxes
- Tasks in device management (removal of old hardware)
- Supporting IT services with on-site support
- Work in the context of the follow-up of the migration project
- Support in navigating the new system
- Setting up desktops, applications, printers
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Our expectations of you
Education
- Completed university of applied sciences degree (e.g. computer science or similar) or
Qualifications
- Knowledge of the technical and organizational requirements of the "oneIT@Berlin" project, preferably from existing project data:
- In-depth knowledge of rights management, directory structures and e-file systems
- Knowledge of eDirectory and Active Directory is preferred
- Good comprehension / hands-on mentality
- High communication skills / empathy
- Service- and result-oriented approach
- Conflict management skills
- Analytical, structured and strategic thinking
Experience
- Equivalent skills and experience based on many years (at least 4 years) of proven professional activity
- Knowledge and experience from IT migration projects, especially regarding data migration
- Knowledge and experience of working in an IT service and supporting IT users
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Job Locations
This is your employer
Global Network AG
Die Global Network AG ist seit Jahren am Markt aktiv. 2009 gründete Wolfgang Quaiser das Unternehmen in der Bundeshauptstadt Berlin. Schon den Kunden der ersten Stunde ging es darum, sich auf ihr Kerngeschäft zu konzentrieren und einen IT-Partner für die eigene IT-Infrastrukt zu finden.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist for system integration / on-site support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
