Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you coordinate the handling of support tickets, prioritize disruptions, manage field service operations, and serve as an interface between customers and the development team.
Job Technologies
Your role in the team
- Monitoring and coordination of ticket intake.
- Recording and monitoring of incidents as well as prioritization of existing tickets.
- Personnel scheduling and management of the field service.
- Interface between customers and the development department.
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Our expectations of you
Education
- Successfully completed technical or commercial vocational training.
Qualifications
- Very good overall IT understanding and proficient handling of common MS Office applications.
- Good communication skills, team spirit, and problem-solving ability.
Experience
- Several years of professional experience in deployment management.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Coordinator for Technical Service
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
