Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Onsite
Job Summary
In this role, you will support customers with technical issues regarding our products, reproduce problems, and collaborate closely with development teams to enhance features and address customer needs.
Job Technologies
Your role in the team
- Provide technical support for our products including TX Text Control, TX Spell and DS Server via email, live chat and in phone calls.
- Reproduce problems and discuss them with development teams.
- Contribute to product development based on problems and feature requests.
- Act as an interface between the requirements of the customer and the development teams.
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Our expectations of you
Qualifications
- Excellent communication skills - English is required.
- Ability to work independently and in small teams.
- Arbeite selbstmotiviert.
Experience
- Development experience in one or more programming languages (C++, C# or JavaScript).
- Software testing experience.
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What we offer
- We seek long-term partnerships.
- We want to grow together.
- It's a performance-oriented but relaxed atmosphere.
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Topics You Will Work On
Job Locations
About Your Employer
Text Control
Text Control GmbH, based in Bremen, is a renowned provider of software solutions for text processing and document editing. The company offers .NET and web-based SDKs that are utilized in various sectors, including healthcare and finance. Since its establishment in 1991, Text Control GmbH has served developers worldwide and supports digital document processes.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Technical Support Engineer
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
