Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Heilbronn, Karlsruhe
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you act as a technical contact for customers regarding Citrix-based applications, manage Windows and Citrix environments, and create documentation to support technical 2nd-level support tasks.
Job Technologies
Your role in the team
- Expansion of our existing administrative team.
- Technical contact person (m/f/d) for our customers regarding all technical questions related to our central Citrix-based application operation.
- Operation and administration of Windows- and Citrix-based environments as well as proactive central product integrations.
- Support of cloud-based products within the scope of technical 2nd-level support.
- Creation of documentation, instructions, and checklists, also to support the Service Desk.
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Our expectations of you
Education
- Completed degree in Business Informatics or several years of professional experience as an IT specialist with a focus on system integration or comparable.
Qualifications
- Very good knowledge of the Microsoft Windows Server operating system in its current version.
- Conceptual, systematic, and customer-oriented work in a team aligns with your self-image.
- You are characterized by initiative, resilience, flexibility, and diligence.
- German language skills at least level C1.
Experience
- Professional experience in the administration of a Citrix site.
- Experience in PowerShell is desirable.
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What we offer
- A permanent and future-proof position with the largest municipal IT service provider in Baden-Württemberg.
- A responsible position in a friendly and committed team.
- Part-time opportunities as well as working at seven locations in Baden-Württemberg are possible depending on the position and agreement.
- Work-life balance through flexible working hours models without core working hours, including a generous home office policy.
- Mentor concept for sustainable onboarding.
- Promotion of professional development through targeted training and good advancement opportunities.
- Attractive company pension scheme, annual bonus, and performance-based pay.
- Health management, fitness programs, bicycle leasing, and many other offers.
- The position is classified under EG11 TVöD. A corresponding grading is possible, provided that the personal and collective agreement prerequisites are met.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Komm.ONE Anstalt des öffentlichen Rechts
Komm.ONE Anstalt des öffentlichen Rechts is an IT service provider supporting municipalities in Baden-Württemberg with digital transformation. The company develops and operates automated data processing procedures for municipal corporations.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication